L1 Service Engineer

M3 EMPLOYMENT; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

M3 EMPLOYMENT is seeking a Maintenance Technician to monitor equipment dashboards, respond to alarms, and perform initial diagnostics remotely or on-site in Singapore (AMK) and Malaysia.

Responsibilities include executing PM schedules (daily/weekly/monthly), inspecting for wear or leaks, basic servicing, troubleshooting, escalating when needed, and logging all work with strict HSE, PPE and LOTO adherence.

Qualifications

• Nitec in Engineering is required.
• Diploma or related certification preferred.
• 0–2 years in maintenance/technical/support/facilities; recent grads welcome.

Responsibilities

• First response & monitoring of alarms; perform initial remote or on-site diagnostics.
• Execute PM schedules and inspect for wear, leaks, and abnormal noises.
• Perform basic troubleshooting and component-level replacements; follow troubleshooting trees.
• Escalate to L2/L3; collect data, logs and document steps taken.
• Document work orders, parts usage, and time spent; follow HSE, PPE and LOTO protocols.

Skills

Mechanical basics

Electrical basics

Hand tools & diagnostics

Computer literacy

Education

Nitec in Engineering

Diploma or cert in Industrial Maintenance/Mechanical & Electrical Eng/ HVAC

Tools

Multimeters

Calipers

Job description

Shift/Schedule: Monday - Friday, 8:00 AM - 5:00 PM / Rotating Shifts /Includes On-Call

Working location: Singapore (AMK) & Malaysia

Key Responsibilities:

• 1. First Response & Monitoring
  Monitor equipment dashboards, systems, and helpdesk queues to detect alarms, faults, or performance drops.
  Serve as the first responder for maintenance tickets, performing initial remote or on-site diagnostics.
• 2. Preventative & Routine Maintenance
  Execute daily, weekly, and monthly Preventative Maintenance (PM) schedules according to Standard Operating Procedures (SOPs).
  Conduct routine walk-through inspections to identify wear and tear, leaks, or abnormal noises.
  Perform basic servicing tasks, including lubrication, cleaning, and replacing consumable parts (filters, belts, fuses).
• 3. Basic Troubleshooting & Repair
  Perform basic corrective maintenance and component-level replacements (e.g., swapping out modular parts, sensors, or motors).
  Execute system resets and clear temporary faults using established troubleshooting trees.
• 4. Escalation & Collaboration
  Identify when an issue exceeds L1 scope and elevate to L2/L3 engineers.
  Gather comprehensive data for escalated issues, including pulling error logs, taking photos, and documenting all troubleshooting steps already attempted.
• 5. Documentation & Safety
  Accurately log all work orders, parts usage, and time spent into our Computerized Maintenance Management System
  Strictly adhere to all Health, Safety, and Environment (HSE) protocols, including the proper use of PPE and Lockout/Tagout (LOTO) procedures.
  Report any workplace hazards immediately to the safety team.

Education & Experience:

• Nitec in Engineering required.
• Diploma, or certification in Industrial Maintenance, Mechanical/Electrical Engineering Technology, HVAC, or related field is highly preferred.
• 0-2 years of experience in a maintenance, technical support, or facilities role. (Recent graduates with strong internship/co-op experience are encouraged to apply).
• Technical Skills:
  Foundational understanding of mechanical, electrical systems.
  Proficiency with basic handtools and diagnostic equipment (e.g., multimeters, calipers).
  Basic computer literacy and comfort learning new software systems.

Soft Skills:

• Strong analytical and problem-solving skills with a logical approach to troubleshooting.
• Excellent written and verbal communication skills for documenting issues and interacting with team members/clients.
• High attention to detail and a strong commitment to safety.

Physical Requirements:

• Ability to lift up to 15kg, stand for extended periods, and perform physical tasks.
• Comfortable working in various environments, which may include [e.g., confined spaces, working at heights, exposure to loud noises, or outdoor weather conditions].
• Ability to pass a pre-employment security screening