Service Technician

SWISSPRO PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

SWISSPRO PTE. LTD. in Singapore is seeking a field service technician to perform on-site servicing, maintenance, installation, and repairs of water filtration systems, ensuring reliable water quality for customers.

You will provide technical support via phone and email, assist with customer service, and help maintain service schedules. This role favors candidates with a practical mindset, strong English communication, and a long-term commitment.

Qualifications

• Class 3 driving license is advantageous but not essential.
• Basic plumbing knowledge is advantageous but not essential.
• Understanding electronics is advantageous but not essential.
• Punctual and reliable with schedules.
• Customer-oriented with good English communication.
• Able to work independently with self-motivation.
• Committed to long-term employment.

Responsibilities

• Perform on-site servicing and maintenance of water filtration systems to ensure optimal operation
• Install and repair filtration systems and dispensers under warranty to maintain system functionality
• Test and prepare filtration systems before installation to guarantee proper setup
• Provide online technical support via phone and email to resolve customer issues promptly
• Assist in customer service and perform ad-hoc duties to support team operations

Skills

Driving license

Plumbing knowledge

Electronics

Punctuality

Customer orientation

English proficiency

Self-motivation

Long-term commitment

Job description

Company Overview

SWISSPRO PTE. LTD. specializes in quality drinking water supply using Swiss technology from the Katadyn Group, with decades of strong industry connections.

Job Summary

You will perform on-site servicing, maintenance, installation, and repairs of water filtration systems, provide technical support, and assist in customer service to ensure reliable water quality solutions.

Responsibilities

• Perform on-site servicing and maintenance of water filtration systems to ensure optimal operation
• Install and repair filtration systems and dispensers under warranty to maintain system functionality
• Test and prepare filtration systems before installation to guarantee proper setup
• Provide online technical support via phone and email to resolve customer issues promptly
• Assist in customer service and perform ad-hoc duties to support team operations

Preferred competencies and qualifications

• Possess a Class 3 driving license to facilitate site visits (advantageous but not essential)
• Have basic plumbing knowledge to support installation and repair tasks (advantageous but not essential)
• Understand electronics to aid in troubleshooting and repairs (advantageous but not essential)
• Demonstrate punctuality to maintain reliable service schedules
• Exhibit customer orientation to enhance client satisfaction
• Communicate proficiently in English to ensure clear technical support and customer interaction
• Show self-motivation to work independently and proactively
• Committed to long-term employment rather than frequent job changes