Service Team Lead (Delifrance)

OUE Restaurants Pte Ltd; Singapore; On-site; SGD 33,480 - 50,220; Full time

Benefits offered by this job

Encouraging Work-Life Balance

Good Career Development Opportunities

Work with a Small and Vibrant Team

Opportunity to Wear Many Hats and Gain Different Sets of Skills

Family Care Leaves

Medical Coverage

Staff Discounts

Job summary

A leading dining establishment in Singapore is seeking a motivated individual to manage daily operations. You'll oversee food preparation, enhance team onboarding, and ensure excellent customer service. Ideally, candidates have a diploma in hospitality or business and at least 2 years of experience in a similar role. The position offers a dynamic work environment with opportunities for career development and benefits like medical coverage and family care leaves.

Qualifications

• Minimum 2 years of experience in casual dining or related field.
• Experience in food preparation and kitchen operations is essential.
• Ability to work on immediate notice is a plus.

Responsibilities

• Manage opening and closing procedures of the outlet.
• Assist in daily food preparation and back kitchen operations.
• Facilitate onboarding for new team members.
• Handle customer inquiries and complaints professionally.
• Maintain records of expenses and balance cash registers.

Skills

Food preparation

Customer service

Team management

Scheduling

Education

Diploma in Hospitality, Business or related fields

Tools

POS System - CG Infinity

Job description

Responsibilities

• Managing the opening and closing procedures of the outlet to ensure efficient operations.
• Assist in food preparation and oversee daily operations in the back kitchen.
• Facilitate new team members' onboarding, ensuring they're equipped for success from day one by providing ongoing support and guidance.
• Managing team member's schedules, checking of timesheets accurately and promptly.
• Handling customer inquiries and complaints with professionalism and efficiency.
• Procuring necessary supplies such as ingredients, utensils, and equipment.
• Maintaining records of outlet expense transactions and balancing cash registers.
• Other duties assigned by the Restaurant Manager.

Qualifications

• Diploma in Hospitality, Business, or related fields.
• At least 2 years of related experience in casual dining or relevant experience in a similar concept.
• Experience with POS System - CG Infinity is an added advantage.
• Able to start working immediately is a plus.

Benefits

• Encouraging Work-Life Balance.
• Good Career Development Opportunities.
• Work with a Small and Vibrant Team.
• Opportunity to Wear Many Hats and Gain Different Sets of Skills.
• Family Care Leaves
• Medical Coverage
• Staff Discounts