Restaurant Manager

mizuki f & b pte. ltd.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

mizuki f & b pte. ltd. in Singapore is seeking an experienced restaurant operations manager to oversee day-to-day running of the restaurant, drive revenue, and ensure top service standards.

You will manage budgets, plan SOPs, coordinate with the chef, hire staff, train the team, and handle guest inquiries. A Diploma and at least 3 years in related fields are required; a warm, service-oriented personality is essential.

Qualifications

• At least a Diploma is required.
• Minimum 3 years of working experience in related field.

Responsibilities

• Oversee overall operations of the restaurant.
• Oversee turnover, drive revenue, prepare budget and ensure cost control and profitability.
• Provide excellent professional service to meet guests' needs and satisfaction.
• Handle guest queries/complaints in a polite, prompt manner.
• Ensure furniture, lighting and supplies are adequate and in good condition.
• Induct and train service staff to be professional and knowledgeable.
• Ensure daily team communication and briefings.
• Plan and manage Standard Operating Procedure (SOP) for the restaurant.
• Liaise with the Chef to maintain high food quality and presentation.
• Hire new staff for the restaurant.
• Ad hoc tasks as assigned by the Managing Director.

Skills

People oriented

Service minded

Warm personality

Education

Diploma

Job description

Duties and Responsibilities

• To oversee overall operations of the restaurant
• To oversee the turnover and drive the revenue of the restaurant, prepare budget and ensure minimal cost and maximal profit, prepare sales and marketing/promotion plans, achieve monthly targets
• To provide/ensure the highest level of excellent and professional service in the restaurant to meet guests needs, expectations and satisfaction and rectified throughout their patron experience
• To handle guest’s queries/complaints in a polite, prompt and professional manner
• To ensure all furniture, lighting, other features and supplies (e.g. beverages, operation equipment, linen, uniforms etc) are adequate, functional, in full and clean working condition
• To provide induction briefing to and train service staff to be professional, knowledgeable to ensure smooth running of the restaurant
• To ensure communication among team members and daily briefings are conducted
• To plan, create and manage the Standard Operation Procedure (SOP) for the restaurant
• To liaise with the Chef(s) to ensure a high standard of food quality and presentation
• To hire new staff for the restaurant
• Ad hoc tasks as assigned by the Managing Director
• This is by no means an exhaustive list as it is subject to changes in accordance with the business patterns or any other factors where duties may have to be redefined accordingly
• Candidate must possess at least Diploma
• At least 3 Year(s) of working experience in related field required for this position
• People and service oriented
• Warm and Cheerful personality
• Willing to start on short notice
• Responsible for Safety audit
• Responsible for all day-to-day management & operations