Restaurant Manager

VIOLET OON INC PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Birthday treat

Performance rewards

Staff meals

Uniforms reimbursed

Night transport

Career growth

Education support

Employee assistance program

Discounts on company products/services

Team-building activities

Job summary

Violet Oon Inc Pte Ltd in Singapore is seeking a Restaurant Manager to lead daily operations, manage staff, and drive sales while maintaining exceptional guest experiences. You will oversee cost control, inventory, training, and rostering to ensure smooth service and strong performance metrics.

The role requires at least 5 years in similar leadership roles within Food & Beverage, with a focus on team motivation, service quality, and regulatory compliance.

Qualifications

• At least 5 years of working experience in the related field.
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

Responsibilities

• Control labour costs and monitor operating expenses to meet budget.
• Work towards achieving sales targets with the team.
• Maintain daily sales collection records and ensure bank-in compliance.
• Maintain sales reports, track daily closing sales and daily collections.
• Suggest improvements to increase revenues and service quality.
• Supervise staff and plan weekly duty rosters.
• Conduct daily staff briefings and motivate the team.
• Provide coaching and development for team members.
• Ensure SOPs are followed and hygiene regulations are met.
• Coordinate with purchasers for beverages and stock replenishment.
• Prepare reports: sales, duty roster, attendance, and inventory.
• Foster good relations between kitchen and service staff.
• Lead service excellence and handle guest feedback professionally.

Skills

Leadership & team mgmt

Sales & targets

Customer service

Communication

Operational discipline

Time management

Job description

Job Duties and Responsibilities:

Sales &Financials

• Control labour cost, and monitor operating expenses to meet budget.
• Work towards achieving Sales targets with the team
• Keeping track on the daily sales collection and ensure it is being bank-in accordingly
• Maintains Sales reports and tracking, checking on daily closing sales report, record daily collection.
• Strives to increase revenues, improve service and comes up with the appropriate suggestions.

Staff Management

• Supervise staff and team.
• Conduct daily staff briefing and share information.
• Coach and motivate the team to maintain high morale.
• Maintians staff motivation levels
• Take an active role in the day-to-day training and development of the team
• Plan weekly duty roster and assign staff for daily operations.
• Check tasks assigned are completed as per standards.
• Maintain high visibility during service in order to ensure smooth running of operations, and guest engagement.

Daily Operations &Controls

• Ensures Standard operating procedures followed up
• Check to confirm daily tasks are completed
• Comply to all (SFA) rules and regulations pertaining to sanitation and hygiene.
• Check all equipment are maintained and in good working order.
• Oversee the smooth running of the operations to ensuring operation efficiency
• Ensure all areas of the restaurant remain clean and free of clutter.
• Coordinate with purchaser for orderings such as beverages, and-stock.
• To order and maintain stock levels to avoid stock outages.
• Coordinate with Chef on group booking.
• Prepare all reports required including but not limited to:
• Sales Reports & Tracking
• Duty Roster and Attendance records
• Part time and OT records, Inventory reports, All other related reports
• Establish a good relationship between kitchen, and service employees, in order to provide a pleasant and well-organized working environment.
• Follows up on all instructions/direction/initiatives from the management and cascades down all instructions professionally.

Customer Service

• Takes a lead role to ensure service lapses are minimal and follow up on complaints and service recovery.
• Maintain a constant focus on providing excellent, memorable guest experiences.
• Compiled feedback lists and follow through
• Monitor and report on all feedback including online channels
• Ensure smooth service flow and handle complaints/feedback and concerns of guests in professional manner.
• Builds relationships with regular guest

Skills, and Attitude:

• Display initiative, leadership qualities and ability to motivate team
• Practice sales selling techniques to increase revenue.
• Courteous and patient
• A team player and works well with people
• Able to work under pressure
• Mature pleasant personality and can make sound decisions.
• Ability to work in a fast-paced environment

REQUIREMENT

• Candidate must possess at least 5 Year(s) of working experience in the related field
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

Candidate will act as a Management for this job position.

Exciting Benefits Await You:

• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
• Performance Rewards: Quarterly incentives and attractive bonuses.
• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
• Smooth Transitions: Night transport provided for late-night work or transit.
• Career Growth Opportunities: Explore advancement within our dynamic organization.
• Education Support: Invest in your future with opportunities for further study.
• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.