Service Provider Data & AI Architect (Splunk)

CISCO SYSTEMS (USA) PTE. LTD.; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Cisco is seeking an experienced Service Provider Architect to shape how telecoms use data, AI, and automation across network operations and security. You will translate complex challenges into practical platform strategies with Splunk as a core data platform, influencing adoption and business outcomes.

The role requires deep domain expertise and collaboration across sales, product, and delivery teams to drive transformation initiatives for service providers.

Qualifications

• Experience in telecom or service provider industry with credibility across network, cloud, operations, assurance, automation or customer experience domains.
• Ability to communicate effectively with service provider executives, enterprise architects, and operations teams.
• Experience developing or influencing complex solution architectures in large-scale, multi-domain environments.
• Strong understanding of data platforms, telemetry, observability, analytics, AI, or security data solutions.
• Ability to connect business outcomes to platform capabilities and architecture decisions.

Responsibilities

• Engage service provider executives and senior technical stakeholders to understand priorities and transformation goals.
• Shape data and AI strategies for network operations, service assurance, customer experience, automation, security, and business operations.
• Design and communicate solution architectures spanning telemetry, observability, security data, network data, analytics, and AI.
• Translate complex service provider challenges into practical platform strategies and adoption plans.
• Demonstrate how data platforms such as Splunk can improve visibility and incident response.
• Work closely with account teams, solution engineers, and product teams to enable field delivery.

Skills

Executive presence

Consulting skills

Storytelling

Solution architecture

Data platforms

Telemetry & observability

AI & analytics

Security data solutions

Cross-functional collaboration

Splunk usage

Tools

Splunk

Job description

Cisco is seeking an experienced Service Provider Architect to shape how telecoms use data, AI, and automation across network operations and security. You will translate complex challenges into practical platform strategies with Splunk as a core data platform, influencing adoption and business outcomes.

The role requires deep domain expertise and collaboration across sales, product, and delivery teams to drive transformation initiatives for service providers.