Service Operations Coordinator

PERSOL

Singapore

On-site

SGD 30,000 - 42,000

Full time

9 days ago

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Job summary

PERSOL in Singapore is seeking a proactive Service Coordinator to support our science and medical solutions client. You will prepare quotes and contracts, coordinate maintenance schedules, and ensure timely service delivery while maintaining accurate records.

You should hold a Diploma in Business Administration, Engineering, Logistics or related field, with at least 2 years of service coordination or admin experience, and be proficient in Excel, Word and PowerPoint.

Qualifications

Diploma in Business Administration, Engineering, Logistics, or related discipline.
Minimum 2 years of relevant experience in service coordination, customer support, administration, or related field.
Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

Responsibilities

Prepare and issue service quotations, contracts, and related documentation promptly and accurately.
Coordinate preventive maintenance, breakdown service calls, and customer service requests for smooth operations.
Monitor ongoing service activities to ensure timely completion and high customer satisfaction.
Generate service reports and maintain accurate records, databases, and documentation.
Liaise with customers, service engineers, vendors, and principals to facilitate communication and issue resolution.
Support spare parts procurement, inventory monitoring, and warranty administration processes.