Service Engineer - Medical Equipment

Arjo South East Pte Ltd; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Arjo South East Pte Ltd is seeking a hands-on Service Engineer to join the Aftermarket team in Singapore. You will install, commission, maintain, troubleshoot, and repair healthcare equipment, ensuring reliability and high customer satisfaction.

Essential qualifications include an ITE or equivalent in Engineering, Electrical or Mechanical, and at least 3 years in field service or a technical role. Singapore Class 3 driving licence is preferred; strong communication and independent work style are

Qualifications

• ITE or equivalent in engineering, electrical, or mechanical fields.
• Experience diagnosing electrical and mechanical faults.
• Hands-on field service experience preferred.

Responsibilities

• Perform preventive maintenance and corrective repairs on healthcare equipment.
• Diagnose faults and perform troubleshooting to ensure high first-time fix rates.
• Install, test, calibrate, and commission equipment per standards.
• Provide professional customer support and maintain service records.
• Adhere to ISO and safety requirements on site.

Skills

Troubleshooting

Electrical systems

Mechanical systems

Field-based work

Customer service

Independent worker

Team collaboration

Microsoft Office

Education

ITE qualification or equivalent (Engineering, Electrical, Mechanical)

Job description

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

About the Role

We are seeking a hands-on and customer-focused Service Engineer to join our Aftermarket team in Singapore. In this role, you will be responsible for the installation, commissioning, maintenance, troubleshooting, and repair of healthcare equipment, ensuring our customers receive exceptional service and equipment reliability.

This is an excellent opportunity for a technically competent professional who enjoys working in the field, solving problems, and building strong customer relationships.

Key Responsibilities

Maintenance & Repair

• Perform preventive maintenance and corrective repairs on equipment.
• Diagnose technical faults and carry out effective troubleshooting.
• Ensure high first-time fix rates and equipment uptime.
• Maintain accurate service records, repair documentation, and spare parts usage.
• Communicate professionally with customers regarding equipment issues and repair progress.

Installation & Commissioning

• Conduct equipment installation, testing, calibration, and commissioning activities.
• Perform operational and installation qualifications to required standards.
• Identify and report any design, installation, or operational issues.

Customer Service

• Build strong relationships with customers through responsive and professional support.
• Provide technical advice and ensure customer satisfaction throughout service engagements.

Compliance & Safety

• Adhere to quality, safety, and regulatory requirements.
• Follow company and customer site procedures, including ISO and Quality Management System standards.
• Maintain a safe working environment and comply with all workplace safety requirements.

What We're Looking For

Essential Requirements

• Minimum ITE qualification or equivalent in Engineering, Electrical, Mechanical or a related discipline.
• At least 3 years of experience in a field service, maintenance, or technical service role.
• Strong troubleshooting and diagnostic skills.
• Good understanding of electrical and mechanical systems.
• Proficient in Microsoft Office and Windows applications.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Comfortable performing field-based work.

Preferred

• Singapore Class 3 driving licence.
• Experience servicing healthcare, medical, industrial, or capital equipment.
• Familiarity with preventive maintenance and commissioning activities.

Why Join Us?

• Opportunity to work with a global leader in healthcare solutions.
• Comprehensive product and technical training.
• Supportive team environment and career development opportunities.
• Exposure to advanced equipment and technologies.
• Meaningful work supporting customer operations and patient care outcomes.