Service Engineer - Singapore

Arjo; Singapore; On-site; SGD 42,000 - 66,000; Full time

Benefits offered by this job

Product training

Technical training

Supportive team environment

Career development

Exposure to advanced equipment

Job summary

Arjo in Singapore is seeking a hands-on Service Engineer to join the Aftermarket team. You will install, commission, maintain, troubleshoot, and repair healthcare equipment, ensuring high uptime and customer satisfaction.

The role emphasizes field-based work, strong customer relationships, and compliance with ISO and safety standards. Join a global leader dedicated to empowering movement in healthcare.

Qualifications

• ITE qualification or equivalent in engineering or related discipline.
• At least 3 years of field service or technical service experience.
• Strong troubleshooting and diagnostic skills.
• Good understanding of electrical and mechanical systems.
• Proficient in Microsoft Office and Windows applications.
• Excellent communication and customer service abilities.
• Ability to work independently and as part of a team.
• Physically fit for field-based work.

Responsibilities

• Perform preventive maintenance and corrective repairs on equipment.
• Diagnose faults and troubleshoot to restore uptime.
• Install, test, calibrate, and commission equipment.
• Maintain service records, repair documentation, and spare parts usage.
• Communicate with customers regarding repair progress.
• Adhere to safety, quality, and regulatory requirements.

Skills

Troubleshooting

Customer service

Microsoft Office

Communication

Teamwork

Independence

Education

ITE qualification in Engineering

Job description

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

About The Role

We are seeking a hands-on and customer-focused Service Engineer to join our Aftermarket team in Singapore. In this role, you will be responsible for the installation, commissioning, maintenance, troubleshooting, and repair of healthcare equipment, ensuring our customers receive exceptional service and equipment reliability.

This is an excellent opportunity for a technically competent professional who enjoys working in the field, solving problems, and building strong customer relationships.

Key Responsibilities

Maintenance & Repair

• Perform preventive maintenance and corrective repairs on equipment.
• Diagnose technical faults and carry out effective troubleshooting.
• Ensure high first-time fix rates and equipment uptime.
• Maintain accurate service records, repair documentation, and spare parts usage.
• Communicate professionally with customers regarding equipment issues and repair progress.

Installation & Commissioning

• Conduct equipment installation, testing, calibration, and commissioning activities.
• Perform operational and installation qualifications to required standards.
• Identify and report any design, installation, or operational issues.

Customer Service

• Build strong relationships with customers through responsive and professional support.
• Provide technical advice and ensure customer satisfaction throughout service engagements.

Compliance & Safety

• Adhere to quality, safety, and regulatory requirements.
• Follow company and customer site procedures, including ISO and Quality Management System standards.
• Maintain a safe working environment and comply with all workplace safety requirements.

Essential Requirements

What We're Looking For

• Minimum ITE qualification or equivalent in Engineering, Electrical, Mechanical, Mechatronics, or a related discipline.
• At least 3 years of experience in a field service, maintenance, or technical service role.
• Strong troubleshooting and diagnostic skills.
• Good understanding of electrical and mechanical systems.
• Proficient in Microsoft Office and Windows applications.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Physically fit and comfortable performing field-based work.

Preferred

• Singapore Class 3 driving licence.
• Experience servicing healthcare, medical, industrial, or capital equipment.
• Familiarity with preventive maintenance and commissioning activities.

Why Join Us?

• Opportunity to work with a global leader in healthcare solutions.
• Comprehensive product and technical training.
• Supportive team environment and career development opportunities.
• Exposure to advanced equipment and technologies.
• Meaningful work supporting customer operations and patient care outcomes.

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com