Service Engineer - Singapore

Arjo Italia S.p.A.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

ARJO is seeking a hands-on Service Engineer to join our Aftermarket team in Singapore. You will install, commission, maintain, troubleshoot, and repair healthcare equipment, ensuring high reliability and excellent service for customers.

The role requires field-based work, problem-solving skills, and outstanding customer service to support patient care outcomes.

Qualifications

• Strong troubleshooting and diagnostic skills.
• Good understanding of electrical and mechanical systems.
• Proficient in Microsoft Office and Windows applications.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Maintenance & Repair: Perform preventive maintenance and repairs; diagnose faults; ensure high first-time fix rates; maintain service records.
• Customer Service: Build relationships; provide technical advice; ensure customer satisfaction.
• Compliance & Safety: Adhere to quality, safety, and regulatory requirements; follow ISO and QMS standards; maintain safe working environment.

Skills

Troubleshooting

Electrical & Mechanical systems

MS Office / Windows

Communication & customer service

Independent / team player

Education

ITE qualification or equivalent in Engineering/Electrical/Mechanical/Mechatronics

Job description

Select how often (in days) to receive an alert:

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

About the Role

We are seeking a hands‑on and customer-focused Service Engineer to join our Aftermarket team in Singapore. In this role, you will be responsible for the installation, commissioning, maintenance, troubleshooting, and repair of healthcare equipment, ensuring our customers receive exceptional service and equipment reliability.

This is an excellent opportunity for a technically competent professional who enjoys working in the field, solving problems, and building strong customer relationships.

Key Responsibilities

Maintenance & Repair

• Perform preventive maintenance and corrective repairs on equipment.
• Diagnose technical faults and carry out effective troubleshooting.
• Ensure high first‑time fix rates and equipment uptime.
• Maintain accurate service records, repair documentation, and spare parts usage.
• Communicate professionally with customers regarding equipment issues and repair progress.
• Conduct equipment installation, testing, calibration, and commissioning activities.
• Perform operational and installation qualifications to required standards.
• Identify and report any design, installation, or operational issues.

Customer Service

• Build strong relationships with customers through responsive and professional support.
• Provide technical advice and ensure customer satisfaction throughout service engagements.

Compliance & Safety

• Adhere to quality, safety, and regulatory requirements.
• Follow company and customer site procedures, including ISO and Quality Management System standards.
• Maintain a safe working environment and comply with all workplace safety requirements.

What We’re Looking For

• Minimum ITE qualification or equivalent in Engineering, Electrical, Mechanical, Mechatronics, or a related discipline.
• At least 3 years of experience in a field service, maintenance, or technical service role.
• Strong troubleshooting and diagnostic skills.
• Good understanding of electrical and mechanical systems.
• Proficient in Microsoft Office and Windows applications.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Physically fit and comfortable performing field‑based work.

Preferred

• Singapore Class 3 driving licence.
• Experience servicing healthcare, medical, industrial, or capital equipment.
• Familiarity with preventive maintenance and commissioning activities.

Why Join Us?

• Opportunity to work with a global leader in healthcare solutions.
• Comprehensive product and technical training.
• Supportive team environment and career development opportunities.
• Exposure to advanced equipment and technologies.
• Meaningful work supporting customer operations and patient care outcomes.

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.