Service Engineer (IPD)

Canon Singapore Pte Ltd; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Canon Singapore Pte Ltd is seeking a field service professional to support installation, testing, maintenance, and troubleshooting of semiconductor lithography equipment at customer sites in Singapore. You will train clients, prepare detailed service logs, and ensure compliance with safety standards.

Frequent travel and cross-team collaboration are required. The role demands a diploma or higher in Electrical Engineering, at least 2 years of related experience, and solid knowledge of electrical

Qualifications

• Diploma or higher in Electrical Engineering or equivalent.
• Minimum 2 years of job-related experience.
• Knowledge of electrical engineering principles, processes and practices.
• Familiarity with regulations, codes and safety practices for electrical systems.
• Proficient with office and engineering/technical software and databases.

Responsibilities

• Install, configure, and test lithography equipment at customer sites.
• Perform preventive and corrective maintenance on equipment.
• Diagnose and repair technical issues.
• Provide on-site and remote troubleshooting support.
• Train clients and end-users on operation and maintenance.
• Maintain service logs, reports, and records of work performed.
• Ensure compliance with safety, regulatory, and company standards.
• Communicate with clients to understand needs and provide solutions.
• Advise on equipment upgrades or replacements when needed.
• Travel frequently to customer locations for service and support.
• Coordinate with internal teams for escalations and improvements.
• Share field feedback to improve product design and service.

Skills

Customer沟通

Troubleshooting

On-site service

Team coordination

Education

Diploma or higher in Electrical Engineering

Tools

Office software

Engineering databases

Technical software

Job description

Provide field service support in either the operation or maintenance of thesemiconductor lithography equipment in cleanroom.

Description

1) Install, configure, and test equipment or systems at customer sites.

2) Perform preventive and corrective maintenance on equipment.

3) Diagnose technical issues and carry out necessary repairs.

4) Provide on-site and remote troubleshooting support.

5) Train clients and end-users on equipment operation and maintenance.

6) Maintain accurate service logs, reports, and records of work performed.

7) Ensure compliance with safety, regulatory, and company standards.

8) Communicate effectively with clients to understand needs and provide solutions.

9) Advise customers on equipment upgrades or replacements when needed.

10) Travel frequently to customer locations for service and support.

11) Coordinate with internal teams for escalations and improvements.

12) Share field feedback to improve product design and service.

Requirement

Diploma or higher in Electrical Engineering or equivalent combination of education and experience.

At least 2 years job related experience

Knowledge and skills in the application of electrical engineering principles, processes and practices.

Knowledge in regulations, codes and safety practices associated with electrical systems

Knowledge of Office and engineering/technical related computer applications, databases and systems.

The role will require to perform 12 hours shift routine.