Service Engineer (IPD)

CANON SINGAPORE PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

CANON SINGAPORE PTE. LTD. is looking for a Field Service Engineer to provide support for semiconductor lithography equipment in a cleanroom environment. The role involves installing, maintaining, and troubleshooting equipment while ensuring compliance with safety standards.

Ideal candidates should hold a diploma in Electrical Engineering and possess at least 2 years of experience in a related field. The position requires strong client communication skills and the ability to work flexible hours, including weekends.

Qualifications

• At least 2 years job related experience.
• Knowledge in safety practices associated with electrical systems.
• Comfortable to work a 12-hour shift routine and on weekends.

Responsibilities

• Install, configure, and test equipment or systems at customer sites.
• Perform preventive and corrective maintenance on equipment.
• Provide on-site and remote troubleshooting support.
• Train clients on equipment operation and maintenance.

Skills

Electrical engineering principles

Troubleshooting

Client communication

Technical documentation

Education

Diploma or higher in Electrical Engineering

Tools

Office applications

Engineering software

Job description

Provide field service support in either the operation or maintenance of the semiconductor lithography equipment in cleanroom.

Description

• Install, configure, and test equipment or systems at customer sites.
• Perform preventive and corrective maintenance on equipment.
• Diagnose technical issues and carry out necessary repairs.
• Provide on-site and remote troubleshooting support.
• Train clients and end-users on equipment operation and maintenance.
• Maintain accurate service logs, reports, and records of work performed.
• Ensure compliance with safety, regulatory, and company standards.
• Communicate effectively with clients to understand needs and provide solutions.
• Advise customers on equipment upgrades or replacements when needed.
• Travel frequently to customer locations for service and support.
• Coordinate with internal teams for escalations and improvements.
• Share field feedback to improve product design and service.

Requirements

• Diploma or higher in Electrical Engineering or equivalent combination of education and experience.
• At least 2 years job related experience.
• Knowledge and skills in the application of electrical engineering principles, processes, and practices.
• Knowledge in regulations, codes and safety practices associated with electrical systems.
• Knowledge of Office and engineering/technical related computer applications, databases and systems.
• Comfortable to work a 12‑hour shift routine and on weekends.