Service Engineer (Chiller)

Daikin Airconditioning (Singapore) Pte. Ltd.; Singapore; On-site; SGD 4,000 - 7,000; Full time

Job summary

Daikin Airconditioning (Singapore) Pte. Ltd. is seeking a service-oriented professional to handle customer enquiries and on-site calls, delivering prompt technical resolutions for HVAC systems.

You will guide service teams and subcontractors on testing and commissioning, support department initiatives, and ensure accurate documentation for smooth operations.

Qualifications

• Diploma/Degree in Mechanical Engineering is required.
• Minimum 2 years of technical experience with air-conditioning, chiller, ACMV or HVAC.
• Strong analytical and interpersonal skills.
• Excellent communication and teamwork abilities.
• Leadership capability and multitasking ability.
• Class 3 driving license is a plus.

Responsibilities

• Attend to customer enquiries and complaints, including on-site calls.
• Recommend preventive measures and provide prompt technical resolutions.
• Resolve product or service issues to satisfy customers.
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning.
• Support department strategies and initiatives such as service value-chain activities.
• Update service information systems and complete paperwork accurately for smooth operations.

Skills

Analytical skills

Interpersonal skills

Strong communication skills

Team player

Leadership ability

Class 3 driving license

Education

Diploma/Degree in Mechanical Engineering

Job description

Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls

• Recommend preventive measures and provide prompt and effective resolution to technical problems

• Assuage dissatisfied customers with prompt resolutions for any product or service issues

• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify sub-contractors' jobs

• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses

• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements:

• Diploma/Degree in Mechanical Engineering

• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems

• Resourceful with good analytical and interpersonal skills

• Strong communication skills

• Good team player with ability to lead and multi-task

• Possess Class 3 driving license will be an added advantage