Service Engineer

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. is seeking an Equipment Service Engineer to install, test, and service automation systems at customer sites in Singapore.

You will diagnose faults, perform preventive maintenance, and coordinate with customers to ensure smooth deployments and timely service. The role requires a technical Diploma/Advanced/Nitec or Degree in Electrical, Electronics, Mechatronics or Automation, with hands-on experience in servicing automated equipment.

Qualifications

• Diploma, Higher Nitec, Degree in Electrical Engineering, Electronics Engineering, Mechatronics, Automation Engineering or related discipline.
• Experience servicing, operating, maintaining, or troubleshooting automated equipment, industrial machinery, or manufacturing systems.
• Good understanding of electrical, mechanical, pneumatic, and automation systems; ability to interpret drawings/schematics.
• Familiarity with software installation, machine configuration, PC setup, and basic system integration in an industrial environment.
• Willingness to travel for project deployments, service assignments, and customer support.

Responsibilities

• Perform on-site installation, commissioning, preventive maintenance, troubleshooting, and repair of manufacturing automation equipment to ensure optimal system performance.
• Diagnose equipment faults, conduct root cause analysis, and implement effective corrective actions to minimize downtime and improve reliability.
• Serve as a key point of contact for customers, coordinating with internal teams and stakeholders to resolve technical issues and ensure service commitments are met.
• Manage service requests and technical support activities, including responding to on-site and remote support needs in accordance with agreed service standards.
• Prepare accurate service documentation and reports, support FAT activities, and identify opportunities to recommend upgrades, spare parts, and service solutions.

Skills

Electrical engineering

Troubleshooting

Automation systems

Customer communication

Education

Electrical/Electronics/Mechatronics/Automation degree

Job description

Summary

This Equipment Service Engineer will be responsible for installing, testing, and maintaining automation systems, troubleshooting and repairing electrical/electronic components, configuring software, and ensuring smooth communication with customers. They will handle support requests, coordinate with internal teams, and provide accurate service reports.

Key Responsibilities

• Perform on-site installation, commissioning, preventive maintenance, troubleshooting, and repair of manufacturing automation equipment to ensure optimal system performance.
• Diagnose equipment faults, conduct root cause analysis, and implement effective corrective actions to minimize downtime and improve reliability.
• Serve as a key point of contact for customers, coordinating with internal teams and stakeholders to resolve technical issues and ensure service commitments are met.
• Manage service requests and technical support activities, including responding to on-site and remote support needs in accordance with agreed service standards.
• Prepare accurate service documentation and reports, support factory acceptance testing (FAT) activities, and identify opportunities to recommend relevant upgrades, spare parts, and service solutions.

Requirements

• Diploma, Higher Nitec, Degree, or equivalent qualification in Electrical Engineering, Electronics Engineering, Mechatronics, Automation Engineering, or a related discipline.
• Experience in servicing, operating, maintaining, or troubleshooting automated equipment, industrial machinery, or manufacturing systems.
• Good understanding of electrical, mechanical, pneumatic, and automation systems, including the ability to interpret technical drawings and schematics.
• Familiarity with software installation, machine configuration, PC setup, and basic system integration within an industrial environment.
• Willingness to travel for project deployments, service assignments, and customer support activities when required.