Service Crew / Waiter / Waitress

DIAN XIAO ER GROUP PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Benefits offered by this job

Well-being Reimbursement (Flight Ticket / Dental / Medical / Others)

Birthday Vouchers

Yearly Increment

Promotion Opportunities

Family Day

Staff Meal

Staff Discounts

Insurance

Free Medical Check Up

Provide Training

Flexi Leave

Job summary

DIAN XIAO ER GROUP PTE. LTD. in Singapore is looking for a team member to maintain hygiene and deliver excellent customer service in the food & beverage sector. Ideal candidates should have at least 1 year of experience and be able to work rotating shifts, including weekends and public holidays.

The role involves following service standards, maintaining cleanliness, and participating in continuous training. Benefits include training opportunities, well-being reimbursements, and staff discounts.

Qualifications

• Minimum 1 year of relevant food & beverage experience.
• Ability to work rotating shifts, including weekends and public holidays.

Responsibilities

• Maintain hygiene and cleanliness; ensure a safe environment.
• Deliver professional customer service; address inquiries promptly.
• Participate in training and improve skills continuously.

Skills

Food and beverage operations knowledge

Excellent communication

Decisive and critical thinking

Customer service skills

Job description

Job Responsibilities:

• Maintain hygiene, branch cleanliness, and adhere to the principles of 5S; ensure a safe, comfortable environment.
• Follow company service standards and procedures; perform pre-opening and post-closing cleaning, organize tableware, and replenish station items.
• Deliver professional and attentive customer service; address inquiries and concerns promptly.
• Clear tables efficiently, organize tableware, and enhance table turnover rate.
• Cooperate with supervisors, follow instructions, seek supervisor guidance in special situations, and assist in completing tasks.
• Participate actively in training and improve skills continuously.
• Maintain beverage and dessert areas.
• Demonstrate menu knowledge, recommend pairings, provide personalized service.

Job Requirements:

• Thorough knowledge in food and beverage operations.
• Possess excellent communication.
• Decisive and critical thinker.
• Able to work rotating shifts, including weekends and public holidays.
• Minimum 1 year of relevant F&B experience.

Benefits:

• Well-being Reimbursement (Flight Ticket / Dental / Medical / Others)
• Birthday Vouchers
• Yearly Increment
• Promotion Opportunities
• Family Day
• Staff Meal
• Staff Discounts
• Insurance
• Free Medical Check Up
• Provide Training
• Flexi Leave