Service Crew

POND TREASURE5 PTE. LTD.; Singapore; On-site; SGD 20,000 - 28,000; Full time

Job summary

POND TREASURE5 PTE. LTD. is hiring a Service Crew to deliver friendly service, take orders, and ensure a pleasant dining experience at our Singapore outlet.

You will greet customers, process payments, serve food and beverages, and maintain cleanliness while supporting daily operations. No formal education is required as training will be provided, and F&B experience is an advantage but not necessary. Working hours include a 5–6 day work week with shift-based schedules, and the role requires

Qualifications

• No formal education required (training will be provided).
• Prior F&B experience is an advantage but not required.
• Good communication and customer service skills.
• Positive attitude and willingness to learn.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers in a friendly and professional manner.
• Take customer orders accurately and process payments.
• Serve food and beverages promptly.
• Ensure cleanliness of dining areas, including tables and service stations.
• Assist in setting up and clearing tables.
• Handle customer inquiries and resolve basic complaints.
• Follow company service standards and procedures.
• Maintain personal hygiene and comply with food safety regulations.
• Support other team members to ensure smooth operations.

Skills

Customer service

Communication

Positive attitude

Willingness to learn

Adaptability

Job description

The Service Crew is responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring a pleasant dining experience for all customers. This role also supports daily restaurant operations and maintains cleanliness and hygiene standards.

Key Responsibilities:

• Greet and welcome customers in a friendly and professional manner
• Take customer orders accurately and process payments
• Serve food and beverages promptly
• Ensure cleanliness of dining areas, including tables and service stations
• Assist in setting up and clearing tables
• Handle customer inquiries and resolve basic complaints
• Follow company service standards and procedures
• Maintain personal hygiene and comply with food safety regulations
• Support other team members to ensure smooth operations

Requirements:

• No formal education required (training will be provided)
• Prior F&B experience is an advantage but not required
• Good communication and customer service skills
• Positive attitude and willingness to learn
• Ability to work in a fast-paced environment

Working Hours:

• 5–6 days work week, including weekends and public holidays
• Shift-based schedule

Additional Notes:

• Entry-level position with opportunities for progression
• Requires standing for long hours and active movement during shifts