Service Crew

Sget Sg Pte Ltd; Singapore; On-site; SGD 17,000 - 22,000; Full time

Benefits offered by this job

5-day work week

Training provided

No prior experience required

Friendly and supportive working enviro

Convenient Chinatown location

Job summary

Sget Sg Pte Ltd in Chinatown, Singapore, is seeking a guest services associate to warmly welcome guests, manage karaoke room bookings, take orders, and support daily outlet operations for a smooth customer experience.

You will respond to inquiries promptly, use the POS system to process orders, and maintain clean, welcoming karaoke spaces with a friendly, customer-oriented attitude. Training provided.

Qualifications

• Minimum secondary school education or equivalent.
• Basic English communication skills to interact with customers and team members.
• Willingness to work shifts, weekends, and public holidays to meet operational needs.
• Basic knowledge of POS systems to assist in order processing.
• Friendly, responsible, and customer-oriented attitude to enhance guest experience.

Responsibilities

• Greet and assist guests to create a friendly and welcoming environment.
• Manage karaoke room bookings and arrangements to optimize customer satisfaction.
• Respond to customer enquiries promptly and professionally.
• Accurately take and process food and beverage orders using the POS system.
• Serve food and beverages promptly while maintaining high service standards.
• Maintain cleanliness and readiness of karaoke rooms, equipment, and common areas.
• Perform daily opening and closing duties to support outlet operations.
• Handle customer requests and feedback with professionalism and care.
• Collaborate effectively with team members and work independently as needed.

Skills

Greet guests

POS system

Customer service

English communication

Teamwork

Education

Secondary education or equivalent

Tools

POS system

Job description

Job Summary

You will welcome and assist guests, manage karaoke room bookings and orders, maintain cleanliness, and support daily outlet operations to ensure a smooth and pleasant customer experience.

Responsibilities

• Greet and assist guests to create a friendly and welcoming environment
• Manage karaoke room bookings and arrangements to optimize customer satisfaction
• Respond to customer enquiries promptly and professionally
• Accurately take and process food and beverage orders using the POS system
• Serve food and beverages promptly while maintaining high service standards
• Maintain cleanliness and readiness of karaoke rooms, equipment, and common areas
• Perform daily opening and closing duties to support outlet operations
• Handle customer requests and feedback with professionalism and care
• Collaborate effectively with team members and work independently as needed

Preferred competencies and qualifications

• Minimum secondary school education or equivalent
• Basic English communication skills to interact with customers and team members
• Willingness to work shifts, weekends, and public holidays to meet operational needs
• Basic knowledge of POS systems to assist in order processing
• Friendly, responsible, and customer-oriented attitude to enhance guest experience

Other Information

Benefits

• 5-day work week
• Training provided
• No prior experience required
• Friendly and supportive working environment
• Convenient workplace location in Chinatown, Singapore