Service Crew

Cloudfields Pte Ltd; Singapore; On-site; SGD 17,000 - 22,000; Full time

Benefits offered by this job

Staff meals

Competitive salary

Training and development

Career progression

Friendly environment

Grow with group

Job summary

Cloudfields Pte Ltd is seeking friendly Service Crew to join our restaurant team in Singapore. You will provide warm, efficient service and ensure guests have a positive dining experience, handling orders, serving food and beverages, and assisting with seating and clean-up.

The ideal candidate is customer-focused, reliable and able to thrive in a fast-paced environment. Prior F&B or customer service experience is welcome but not essential; training will be provided to support your growth within

Qualifications

• Previous F&B or customer service experience is preferred but not essential.
• Friendly, approachable and service-oriented personality.
• Good communication and interpersonal skills.
• Able to work well in a fast-paced environment.
• Responsible, punctual and reliable.
• Willing to learn and take direction.
• Able to work independently as well as part of a team.
• Comfortable working shifts, weekends and public holidays.
• Able to stand and walk for extended periods.

Responsibilities

• Welcome and greet customers in a friendly and professional manner.
• Take customer orders accurately and provide recommendations when required.
• Serve food and beverages promptly and professionally.
• Ensure tables are properly set up and maintained throughout service.
• Check on customers regularly and respond to their requests promptly.
• Handle customer feedback and service issues professionally.
• Maintain cleanliness and tidiness of the dining area, service stations and other restaurant areas.
• Assist with clearing and resetting tables.
• Process customer payments and operate the POS system accurately.
• Support the kitchen and other team members to ensure smooth restaurant operations.

Skills

Customer service

Communication

Teamwork

Fast-paced environment

Reliability

Tools

POS system

Job description

About the role

We are looking for friendly, energetic and customer-focused Service Crew members to join our restaurant team. You will be responsible for providing warm and efficient service, ensuring that every guest has a positive dining experience.

Key responsibilities

• Welcome and greet customers in a friendly and professional manner

• Take customer orders accurately and provide recommendations when required

• Serve food and beverages promptly and professionally

• Ensure tables are properly set up and maintained throughout service

• Check on customers regularly and respond to their requests promptly

• Handle customer feedback and service issues professionally

• Maintain cleanliness and tidiness of the dining area, service stations and other restaurant areas

• Assist with clearing and resetting tables

• Process customer payments and operate the POS system accurately

• Support the kitchen and other team members to ensure smooth restaurant operations

About you

• Previous F&B or customer service experience is preferred but not essential

• Friendly, approachable and service-oriented personality

• Good communication and interpersonal skills

• Able to work well in a fast-paced environment

• Responsible, punctual and reliable

• Willing to learn and take direction

• Able to work independently as well as part of a team

• Comfortable working shifts, weekends and public holidays

• Able to stand and walk for extended periods

Benefits

• Competitive salary based on experience

• Staff meals and benefits

• Training and on-the-job development

• Opportunities for career progression

• Friendly and supportive working environment

• Opportunity to grow with a developing F&B group