Service Centre and Repair Technician II

Medtronic plc; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Medtronic Singapore Repair Centre is seeking a skilled technician to service, repair, test, and release precision mechanical and electromechanical surgical instruments in line with approved procedures and quality standards. The role is onsite at the Singapore facility and works with warehouse, logistics, and field service teams to ensure timely repairs and customer commitments.

Suitable candidates will have a Nitec/Higher Nitec or Diploma in Mechanical/Mechatronics Engineering with 1+ year

Qualifications

• 1+ year experience repairing, assembling, or maintaining precision mechanical or electromechanical equipment.
• Experience interpreting technical drawings, exploded views, assembly instructions, or repair procedures.
• Experience using precision hand tools, torque tools, measurement devices, or diagnostic test equipment.
• Experience documenting work activities and maintaining accurate service records in computerized systems.
• Ability to perform detailed bench-based work involving small components.

Responsibilities

• Disassemble, inspect, clean, and repair powered surgical instruments following procedures.
• Replace wear-and-tear components including bearings, O-rings, springs, dampers, and parts.
• Reassemble instruments using approved tooling, torque specs, and lubrication requirements.
• Perform functional, performance, and safety testing to verify release criteria.
• Document repair activities, test results, and traceability records in enterprise systems.
• Identify and escalate non-conforming devices and quality issues per procedures.
• Support spare parts kitting, inventory accuracy, and material traceability.
• Maintain compliance with Quality Management System and ESD/5S standards.

Skills

Mechanical repair

Drawing interpretation

Hand tool usage

Documentation

Bench work

Quality systems

ERP/SAP familiarity

Education

Nitec / Higher Nitec / Diploma in Mechanical Engineering

Tools

Precision hand tools

Torque tools

Measurement devices

Diagnostic test equipment

Job description

Onsite

Singapore, Singapore, Singapore

Full time

R77827

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Neuroscience Service & Repair team supports the maintenance and restoration of powered surgical instruments used in cranial, spine, and ear, nose and throat (ENT) procedures. The team plays a critical role in ensuring devices returned to hospitals meet manufacturer specifications, quality requirements, and performance standards before being placed back into clinical use.

This position is based at the Medtronic Repair Centre in Singapore and follows an onsite work arrangement. The role works closely with warehouse, logistics, customer service, and field service teams to support repair operations and customer service commitments. No regular travel is expected.

This role is responsible for servicing, repairing, testing, and releasing precision mechanical and electromechanical surgical instruments in accordance with approved procedures and quality requirements. The position requires a high level of technical precision, documentation accuracy, and commitment to patient safety while supporting repair turnaround and productivity objectives.

Primary Responsibilities :

• Disassemble, inspect, clean, and repair powered surgical instruments in accordance with approved service procedures and work instructions.

• Replace specified wear-and-tear components including bearings, O-rings, springs, dampers, and other designated service parts.

• Reassemble instruments using approved tooling, torque specifications, lubrication requirements, and alignment standards.

• Perform functional, performance, and safety testing to verify devices meet release criteria.

• Document repair activities, test results, service history, and traceability records accurately within enterprise systems.

• Identify, quarantine, and elevate non-conforming devices, recurring failures, and quality issues through established processes.

• Support spare parts kitting, inventory accuracy, and material traceability for repair activities.

• Maintain compliance with Quality Management System requirements, Good Documentation Practices, Electrostatic Discharge controls, Environmental Health and Safety standards, and 5S workplace practices.

Required Qualifications :

• Nitec, Higher Nitec, or Diploma in Mechanical Engineering, Mechatronics Engineering, Biomedical Engineering, Electronics Engineering with 1+ year of experience repairing, assembling, or maintaining precision mechanical or electromechanical equipment.

• Experience interpreting technical drawings, exploded views, assembly instructions, or repair procedures.

• Experience using precision hand tools, torque tools, measurement devices, or diagnostic test equipment.

• Experience documenting work activities and maintaining accurate service or quality records within computerized systems.

• Ability to perform detailed bench-based work involving small components and repetitive assembly or repair tasks.

Preferred Qualifications:

• Experience servicing medical devices, surgical instruments, aerospace components, or precision-engineered products.

• Experience working in an ISO 13485, Good Manufacturing Practice (GMP), or other regulated quality environment.

• Experience using SAP or other Enterprise Resource Planning (ERP) systems.

• Knowledge of root-cause investigation, non-conformance management, or corrective action processes.

• Experience supporting continuous improvement, process optimization, or Lean initiatives.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.

We are engineers at heart - putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives

Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team

With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer

By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first

Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies

No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world

Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care

Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .