Service Center Technician - Singapore

Eddyfi; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance and medical coverage

Sickness leaves

Central Provident Fund contribution

Job summary

Eddyfi Technologies in Singapore is seeking a Service Center Technician to ensure the service center can deliver technical services for Eddyfi instrument lines, focusing on calibration and repair. You will provide day-to-day technical support, follow up on service activities, and ensure the center has the tools and resources to meet customer expectations.

Based in the Singapore office, you will travel as needed, collaborate with R&D, and build strong customer relationships while maintaining

Qualifications

• Diploma in electronics or instrumentation is required.
• Minimum five years of after-sales service experience on electronic products.
• Willingness to travel domestically and internationally.
• Excellent English communication skills (oral and written).
• Strong attention to detail and ability to work with minimal supervision.

Responsibilities

• Ensure compliance with safety procedures and promote safe use of tools and test environments.
• Perform calibration, troubleshooting, repair, and quality inspection of Eddyfi instruments.
• Support laboratory setup and maintain precision tools and measuring devices.
• Analyze electrical schematics, diagnose faulty components, and collaborate with R&D to implement solutions.
• Carry out on-site calibration and repair services while building strong customer relationships.
• Maintain accurate service records and intervention traceability, ensuring QA standards.

Skills

Communication skills

Attention to detail

Minimal supervision

Customer-focused service

English proficiency

Education

Diploma in electronics/ instrumentation

Job description

This role is part of our ET/UT product line. https://www.eddyfi.com/

The Service Center Technician’s main mission is to ensure the service center has the capability to deliver technical services for one or more product lines, primarily calibration and repair.
This person provides day-to-day technical support, follows up on service activities, and ensures the centers have the proper tools and resources in place.

If you want akeyrole where you can have a direct impact on customer satisfactionand thathighlycontributes toimplementingourservice centerexpertisein theregion,this role is the way to go.

The successful candidate will be based inSingapore’s office

Be a part of something bigger.

AtEddyfiTechnologies,we’reproud to push the boundaries of innovation while fostering a workplace where everyone feels valued,respectedand empowered to do their best work. We believe that diverse perspectives, experiences, and ways of thinking strengthen our teams and help us build better solutions for the industries the world depends on.

As a world-renowned company,we’rebehind some of the most advanced systems in the world—deliveringcutting-edgesolutions through ET & UT, Remote Monitoring, Nuclear Steam Generators, Automated Vision Systems, and Robotics.

Our values

• We are customer-centricand put our customers at the heart of everything we do.

• We innovate with a purpose,developing practical and forward-thinking solutions that solve real-world problems and protect what matters most.

• We are reliable andaccountable;we do what we say we are going to do. Taking ownership of our actions and delivering high-quality outcomes with integrity,consistencyand transparency.

• We are stronger togetherand committed to creating an inclusive environment where voices are heard, respected and supported.

Joining our team means:

• Collaborating with experts dedicated to innovation in an environment that values different perspectives,backgroundsand experiences.

• Becoming part of an organization that values commitment, initiative, and collaboration to help achieve common goals.

• Working in a growing business that encourages learning, curiosity, and respectful challenge.

• Being supported through fair,transparentandequitablepractices.

• Contributing to meaningful projects that create a lasting impact.

We encourageyoutoapply even ifyoudo not meet every requirement listed, as we recognise that skills and experience can be gained in many ways.

AsService Centertechician, you must be able to

• Ensure compliance with all safety procedures and promote the safe use of tools, equipment, and test environments.

• Perform annual calibration, troubleshooting, repair, and quality inspection of Eddyfi instrumentsin accordance withinternational standards.

• Support laboratory setup and expansion bycontributing to new operational activities and maintaining precision toolsand measuring devices.

• Analyze electrical schematics, diagnose faulty components, and collaborate with R&D to implement effective technical solutions or workarounds.

• Carry out on-site calibration and repair services, while building strong customer relationships and delivering responsive technical support.

• Maintainaccurateservice records and intervention traceability, while ensuring adherence to production and quality standards.

• Act as a technical point of contact for customer service needs and coordinate local spare parts inventory with relevant internal stakeholders.

We value transferable skills, different career paths and learning agility. Experience gained through non-traditional routes is welcome.

What makes you an asset to our team

• You have a diploma in electronics or measurements – instrumentation.

• You carry a minimum of five years of experience in after-sales service on electronic products.

• You canbe easilyavailable for domestic and international travel.

• You are experienced in working effectively in an environment with clear customer satisfaction expectations.

• You pay great attention tothedetails.

• You havetheability to work under minimum supervision.

• Youpossessexcellent communication skills, both oral and written, in English.

Why join Eddyfi? We offer you:

• Insurance and medical coverage

• Sickness leaves

• Central Provident Fundcontribution

AtEddyfitechnologies, diversity,equityand inclusion are fundamental to who we are. We are committed toprovidingequal employment opportunities and fostering an inclusive workplace where everyone feels a sense of belonging.

We welcome and encourage applications from all qualified individuals, regardless of race, ethnicity, gender identity or expression, sexual orientation, age, religion, disability, neurodiversity, or any other characteristic protected by law.

If yourequireaccommodations at any stage of the recruitment process, please let us know. We are committed to ensuring an accessible and inclusive experience for all candidates.