Service Captain: Brunch Leader with Growth & Bonuses

FOOD COLLECTIVE PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Benefits offered by this job

Completion bonus

End-of-year bonus

Health insurance

Staff discounts

Referral bonus

Career growth opportunities

Job summary

Common Man Coffee Roasters in Singapore is seeking a Service Captain to lead floor operations and deliver guest-centric hospitality during busy brunch periods. You will guide and mentor the service team, ensuring seamless service from the first flat white to the last pour-over, while maintaining a warm, cohesive floor presence.

This role offers weekend bustle, career growth within the Spa Esprit Group, and rewards including a completion bonus and end-of-year bonus, plus medical, dental and

Qualifications

• Experience in fast-paced cafe environments.
• Ability to lead and mentor a service team.
• Passion for coffee and guest experience.
• Willingness to manage bookings and table flow.

Responsibilities

• Take the lead on floor operations, ensuring seamless service from first flat white to last pour-over.
• Guide and mentor the service team to deliver consistent, guest-centric hospitality.
• Recommend and pair coffees, cocktails, and wines confidently — elevating the guest experience.
• Be the bridge between the barista bar, kitchen, and guests — ensuring speed, accuracy, and smiles.
• Manage bookings and walk-ins to maximise flow during peak brunch rushes and weekday lulls.
• Maintain a clean, safe, and service-ready environment.

Skills

Leadership

Hospitality

Guest service

Team mentoring

Operations management

Coffee pairing

Job description

Common Man Coffee Roasters in Singapore is seeking a Service Captain to lead floor operations and deliver guest-centric hospitality during busy brunch periods. You will guide and mentor the service team, ensuring seamless service from the first flat white to the last pour-over, while maintaining a warm, cohesive floor presence.

This role offers weekend bustle, career growth within the Spa Esprit Group, and rewards including a completion bonus and end-of-year bonus, plus medical, dental and