Service Captain: Lead the Floor & Create Great Guest Vibes

COMMON MAN COFFEE ROASTERS INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 25,000 - 41,000; Full time

Benefits offered by this job

Completion Bonus

Performance Bonus

Medical & Dental

Staff Discounts

Career Development

Employee Referral Bonus

Job summary

COMMON MAN COFFEE ROASTERS is seeking a confident Floor Lead to ensure standout guest experiences across our brunch service in Singapore. You’ll greet guests, manage reservations and walk-ins, and keep the floor moving with the kitchen and baristas during busy periods.

Ideal candidates bring F&B experience, a hands-on leadership style, and a passion for hospitality. Join us to create great vibes from the first flat white to the last table, with growth opportunities as we expand across locations.

Qualifications

• Experience in fast-paced F&B environments.
• Ability to lead during busy service periods.
• Strong guest-focused communication and teamwork.

Responsibilities

• Set the tone by welcoming guests and making them feel at home.
• Run the floor ensuring smooth bookings, walk-ins, and table flow.
• Know your stuff and confidently recommend food, coffee, and beverages.
• Connect the dots with kitchen and barista teams.
• Lead through the rush and support the team when busy.
• Own the details to maintain service, cleanliness and safety.

Skills

Guest service

Team leadership

Food & Beverage knowledge

Job description

COMMON MAN COFFEE ROASTERS is seeking a confident Floor Lead to ensure standout guest experiences across our brunch service in Singapore. You’ll greet guests, manage reservations and walk-ins, and keep the floor moving with the kitchen and baristas during busy periods.

Ideal candidates bring F&B experience, a hands-on leadership style, and a passion for hospitality. Join us to create great vibes from the first flat white to the last table, with growth opportunities as we expand across locations.