Service & Calibration Engineer

Lee Hung Test Services Pte. Ltd.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Lee Hung Test Services Pte. Ltd. is seeking a Service & Calibration Engineer to service, calibrate, test and repair equipment, and help maintain our ISO/IEC 17025 accredited calibration laboratory.

You will work with the Technical Manager to prepare SAC assessments, expand calibration capabilities and provide technical support to customers and colleagues.

Qualifications

• Diploma or degree in relevant engineering discipline.
• Experience in equipment servicing, calibration or repair.
• Iso/IEC 17025 knowledge is a plus.
• Experience in sound and vibration calibration is advantageous.

Responsibilities

• Service, calibrate, test, and repair equipment.
• Support ISO/IEC 17025 laboratory compliance and SAC readiness.
• Develop calibration capabilities and document procedures.
• Provide technical guidance and customer support.

Skills

Electrical engineering

Mechatronics

Instrumentation

Calibration

Troubleshooting

Analytical thinking

Team collaboration

Reading drawings

Education

Electrical/Mechanical/Mechatronics/Instrumentation Engineering degree

Tools

Calibration equipment

Measurement instruments

Job description

Service & Calibration Engineer

Job Description

We are seeking a technically competent and proactive Service & Calibration Engineer to join our team. The role involves equipment servicing, calibration and repair, as well as progressively taking on greater responsibility for maintaining our ISO/IEC 17025-accredited calibration laboratory and developing new technical capabilities.

The successful candidate will work closely with the Technical Manager to ensure continued compliance with accreditation requirements, prepare for Singapore Accreditation Council (SAC) assessments, and expand the company's calibration capabilities.

Responsibilities

1. Equipment Servicing & Technical Support

• Perform equipment evaluation, testing, calibration, troubleshooting, repair, installation, commissioning and preventive maintenance in accordance with approved methods and procedures.
• Provide after-sales technical support for scientific, laboratory and measurement equipment.
• Diagnose and resolve technical issues to ensure accurate, reliable and timely service delivery.
• Coordinate with the sales team to provide technical advice and after-sales support to customers.
• Liaise with overseas principals and manufacturers on technical issues and repair solutions.
• Prepare accurate service reports, calibration records and other relevant technical documentation.
• Conduct risk assessments and comply with established workplace safety procedures.

2. ISO/IEC 17025 Accreditation & Laboratory Compliance

• Assist in maintaining and continually improving the laboratory's ISO/IEC 17025 quality management system.
• Ensure calibration activities comply with applicable accreditation requirements, approved methods and established quality procedures.
• Maintain and review calibration procedures, technical records, measurement uncertainty budgets, equipment records and other relevant documentation.
• Prepare for SAC assessments and internal audits, including reviewing technical documentation and addressing assessment findings.
• Investigate non-conformities, implement corrective actions and support continual improvement of laboratory operations.
• Work towards acquiring the technical competence and qualifications required to progressively assume responsibility for the laboratory's accredited calibration activities and approved signatory duties in sound and vibration calibration, subject to applicable requirements.

3. Laboratory Development & Technical Capability Expansion

• Develop new calibration competencies and technical capabilities to expand the laboratory's scope of services.
• Research applicable standards, calibration methods and measurement requirements for new areas of calibration.
• Develop, validate and implement calibration methods, including evaluating measurement uncertainty and establishing appropriate quality controls.
• Identify equipment, reference standards, facilities and training requirements for new laboratory capabilities.
• Participate in proficiency testing, inter-laboratory comparisons and relevant technical training, where applicable.
• Identify opportunities to improve laboratory capabilities, service efficiency and technical competitiveness.

4. Technical Support & Continuous Development

• Provide technical guidance and knowledge sharing to fellow engineers where required.
• Develop and improve technical procedures, troubleshooting practices and service standards.
• Keep abreast of relevant technologies, calibration methods and industry standards.

Requirements

• Diploma or Degree in Electrical, Mechanical, Mechatronics, Instrumentation Engineering or a related discipline.
• Relevant experience in equipment servicing, calibration, testing, troubleshooting or repair.
• Experience with ISO/IEC 17025 laboratory operations, quality systems or accreditation requirements will be an advantage.
• Experience in sound and vibration measurement or calibration will be an added advantage.
• Knowledge of calibration methods, measurement uncertainty, metrological traceability and quality assurance practices is preferred.
• Strong hands-on troubleshooting, analytical and problem-solving skills.
• Ability to read and interpret circuit diagrams, technical drawings and equipment manuals.
• Self-motivated, meticulous and able to work independently as well as in a team.
• Good communication and coordination skills when dealing with customers, colleagues and overseas principals.
• Willingness to learn new technologies, develop new calibration competencies and take on increasing technical responsibilities.
• Possession of a valid Class 3 driving licence is preferred but not essential.