Senior Warehouse Ops Lead – SAP, Efficiency & Compliance

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PEOPLE PROFILERS PTE. LTD. in Singapore is hiring a Warehouse Operations Lead to head a team of 12–15 in a fast-paced logistics environment. This permanent full-time role focuses on safe, efficient day-to-day operations and strong customer service.

You will ensure inventory accuracy, compliance with customs and bonded warehousing, and drive continuous improvement with HR collaboration. Experience with SAP WM/MM is required; strong problem-solving and leadership skills are essential.

Qualifications

• Diploma/degree in Logistics, Supply Chain, Business, or related discipline.
• Minimum 3–5 years of logistics/warehouse operations experience, with proven experience managing a team of 12–15 headcount.
• Proficient in SAP (WM/MM or equivalent) for inventory and operational transactions.
• Good understanding of warehouse operations, inventory control, and compliance requirements.
• Proven ability to manage a small team and drive performance outcomes.
• Able to work in a fast-paced, dynamic environment with strong problem-solving skills.

Responsibilities

• Lead and manage warehouse and administrative teams to ensure smooth, safe, and efficient day-to-day operations.
• Oversee operational execution to consistently achieve service levels, lead times, customer KPIs, and business objectives.
• Serve as the primary point of contact for customers, addressing operational enquiries, resolving issues promptly, and fostering strong customer relationships through a proactive and solution-focused approach.
• Ensure full compliance with Customs regulations, bonded warehouse requirements, and controlled goods handling procedures.
• Maintain accurate inventory management and accountability through regular cycle counts, stock reconciliations, and annual stock-taking activities.
• Plan, allocate, and optimize manpower resources to meet operational requirements while maximizing productivity and efficiency.
• Monitor employee attendance, discipline, and performance, including tracking lateness, absenteeism, and medical leave records.
• Manage purchase requisitions, operational documentation, and reporting requirements, ensuring accuracy and timely completion.
• Drive the resolution of QEHS and operational non-conformities by implementing effective corrective and preventive actions.
• Collaborate closely with HR on recruitment, manpower planning, employee relations, and workforce management initiatives.
• Identify and implement continuous improvement initiatives to enhance operational efficiency, productivity, quality, and customer satisfaction.

Skills

Leadership & People Management

SAP WM/MM

Inventory Management

Process Improvement

Problem-Solving

Education

Diploma/Degree in Logistics/SC/Business

Tools

SAP WM/MM

Job description

PEOPLE PROFILERS PTE. LTD. in Singapore is hiring a Warehouse Operations Lead to head a team of 12–15 in a fast-paced logistics environment. This permanent full-time role focuses on safe, efficient day-to-day operations and strong customer service.

You will ensure inventory accuracy, compliance with customs and bonded warehousing, and drive continuous improvement with HR collaboration. Experience with SAP WM/MM is required; strong problem-solving and leadership skills are essential.