Warehouse Ops Lead: Process, SOPs & KPI Excellence

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 45,000 - 48,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. invites applications for a Warehouse Operations Manager in Singapore. The role focuses on streamlining daily warehouse workflows, implementing SOPs for inbound, picking, delivery and inventory cycles, and driving productivity improvements across teams.

You will lead cross-functional coordination between indoor sales, warehouse picking and delivery, set KPIs for pickers, and coach staff to uphold accountability and continuous process improvement.

Qualifications

• Min Diploma in Logistics / Operations Management.
• Familiar with SOP setup and warehouse operations.

Responsibilities

• Setup and analyse daily operational workflows and processes to optimize deficiency and productivity by removing bottlenecks.
• Setup, implement, maintain and control of SOP processes (inbound / picking / delivery / returns / inventory cycle counting).
• Hold frequent meetings with warehouse team to bridge communications between top management and team on the ground.
• Train and supervise various teams on SOP and ways to monitor lapses and implement corrective actions with the aim of fostering a culture for accountability.
• Implementing of KPIs for pickers based on data such as picking time, number of orders fulfilled.
• Tie up cross functional teams (indoor sales / warehouse picking / delivery).
• Allocation of staff across various roles based on their strengths.

Skills

SOP setup

Warehouse operations

Education

Min Diploma in Logistics / Operations Management

Job description

The Supreme HR Advisory Pte. Ltd. invites applications for a Warehouse Operations Manager in Singapore. The role focuses on streamlining daily warehouse workflows, implementing SOPs for inbound, picking, delivery and inventory cycles, and driving productivity improvements across teams.

You will lead cross-functional coordination between indoor sales, warehouse picking and delivery, set KPIs for pickers, and coach staff to uphold accountability and continuous process improvement.