Senior Warehouse Operations Leader — Drive Efficiency & Growth

Mitra Famosa International Private Limited; Singapore; On-site; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

AWS (Annual Wage Supplement)

18 days annual leave

Medical benefits

Career training

Job summary

Mitra Famosa International Private Limited is seeking an experienced Warehouse Operations Manager to oversee daily warehouse activities in Singapore. You will lead picking, packing, dispatch, returns and inventory control while driving improvements in productivity and service levels.

You will establish SOPs, manage staffing across shifts and build a culture of accountability, safety and continuous improvement. Strong leadership and knowledge of WMS/ERP are essential for success in this role.

Qualifications

• Min Diploma with 8-12+ years in supply chain, operation management or business-related subjects.
• Strong knowledge of warehouse processes, inventory management, WMS/ERP systems and supply chain operations.
• Experience in process improvement, cost management and operational KPI management.
• Strong leadership, communication and good knowledge of workplace safety and warehouse compliance requirements.

Responsibilities

• Oversee daily warehouse operations including picking, packing, dispatch, returns and stock control.
• Develop and implement strategies to improve productivity, capacity utilization and service levels.
• Establish and monitor warehouse processes, SOPs and performance standards to ensure consistency.
• Lead, coach and develop warehouse managers, supervisors and operations teams.
• Plan manpower requirements and ensure staffing levels across shifts.
• Foster a culture of accountability, teamwork, safety and continuous improvement.
• Maintain high inventory accuracy through cycle counts and stock control.
• Monitor stock movements, discrepancies and slow-moving inventory.
• Manage performance and costs, and optimize use of systems and technology (WMS, ERP).
• Ensure safety, compliance and risk assessments across the site.
• Manage relationships with logistics providers, suppliers, contractors and other partners.
• Track KPIs on inventory accuracy, order fulfilment and on-time dispatch/delivery.

Skills

Leadership

Communication

Analytical

Problem solving

Time management

Education

Diploma

Tools

WMS

ERP systems

Job description

Mitra Famosa International Private Limited is seeking an experienced Warehouse Operations Manager to oversee daily warehouse activities in Singapore. You will lead picking, packing, dispatch, returns and inventory control while driving improvements in productivity and service levels.

You will establish SOPs, manage staffing across shifts and build a culture of accountability, safety and continuous improvement. Strong leadership and knowledge of WMS/ERP are essential for success in this role.