Senior VAL Operator

Beecruit Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

Beecruit Pte Ltd seeks an experienced Senior Value-Added Logistics Operator to lead daily warehouse operations and drive service levels, quality, safety, and continuous improvement.

You will supervise receiving, put-away, storage, picking, packing, and dispatch, while aligning manpower and overtime to meet customer timelines and KPIs. A degree in logistics or related field is preferred.

Qualifications

• Diploma or degree in Logistics, Supply Chain Management, Business, Engineering or a related discipline.
• Minimum 5 years of relevant experience in warehouse operations or contract logistics with leadership exposure.
• Proficiency in Microsoft Office; Excel and PowerPoint required; Access/VBA advantageous.
• Experience with dashboards and reporting tools such as Power BI or Tableau is a plus.
• Strong understanding of process mapping and continuous improvement methodologies.

Responsibilities

• Plan and coordinate daily warehouse operations to meet customer requirements and timelines.
• Supervise receiving, put-away, storage, picking, packing, value-added services and dispatch.
• Lead teams to achieve productivity, quality, safety, and KPI targets.
• Plan manpower, resources, and overtime per operational needs.
• Monitor performance and productivity to meet KPIs.
• Ensure compliance with SOPs, safety regulations, data standards, and 5S.
• Maintain inventory accuracy and investigate discrepancies.
• Address customer concerns and ensure timely resolution.
• Evaluate processes and drive improvements for efficiency and service quality.
• Support automation projects and continuous improvement initiatives.
• Prepare operational reports and KPI dashboards to identify trends.

Skills

People leadership

Warehouse operations

Process improvement

Education

Diploma or Degree in Logistics

Tools

Excel

PowerPoint

Power BI

Tableau

Job description

We are seeking an experienced and hands‑on Senior Value-Added Logistics Operator to lead daily warehouse operations and ensure that service levels, productivity, quality, safety, and operational excellence targets are consistently achieved.

Key Responsibilities:

• Plan, organize, and coordinate daily warehouse operations to meet customer requirements, service levels, and delivery timelines.
• Supervise and coordinate receiving, put‑away, storage, picking, packing, value‑added services, and dispatch activities.
• Lead and manage operational teams to achieve productivity, quality, safety, and performance targets.
• Plan manpower deployment, resource allocation, and overtime arrangements according to operational requirements.
• Monitor operational performance and productivity levels to ensure KPIs are achieved.
• Ensure compliance with operational SOPs, customer requirements, data processing standards, safety regulations, 5S practices, and audit requirements.
• Maintain inventory accuracy and investigate stock discrepancies and operational issues.
• Address customer concerns and complaints, working with relevant stakeholders to ensure timely resolution.
• Evaluate existing processes and recommend improvements to enhance efficiency, productivity, and service quality.
• Support automation solutions, operational projects, and continuous improvement initiatives.
• Prepare and analyze operational reports, KPI dashboards, and performance metrics to identify trends and improvement opportunities.
• Lead, coach, and motivate operational staff to foster a positive and high‑performance work environment.

Requirements:

• Diploma or Degree in Logistics, Supply Chain Management, Business, Engineering, or a related discipline.
• Minimum 5 years of relevant experience in warehouse operations, logistics, or contract logistics, with proven experience leading and managing operational teams.
• Proficient in Microsoft Office applications, including Excel and PowerPoint. Knowledge of Access and VBA will be an advantage.
• Experience with operational dashboards and reporting tools such as Power BI or Tableau will be advantageous.
• Good understanding of process mapping, value stream mapping, and continuous improvement methodologies.
• Knowledge of warehouse automation technologies and operational improvement initiatives will be an advantage.