Senior VAL Operator

beecruit pte. ltd.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

beecruit pte. ltd. is seeking an experienced Senior Value-Added Logistics Operator to lead daily warehouse operations and ensure service levels, productivity, quality, safety, and continuous improvement targets are achieved.

You will supervise receiving, put-away, storage, picking, packing, and dispatch, and drive KPI dashboards (Power BI/Tableau) while coaching teams toward operational excellence. A relevant diploma/degree and 5+ years of leadership in warehouse operations are required.

Qualifications

• Diploma or degree in Logistics, Supply Chain, Business, Engineering or related field.
• Minimum 5 years in warehouse/logistics with leadership experience.
• Proficient with MS Office; Excel; PowerPoint; Access/VBA a plus.

Responsibilities

• Plan, organize and coordinate daily warehouse operations to meet requirements and timelines.
• Supervise receiving, put-away, storage, picking, packing, and dispatch activities.
• Lead and manage teams to achieve productivity, quality, safety and KPIs.
• Plan manpower, resources and overtime according to requirements.
• Monitor performance and KPI dashboards to identify trends and improvements.
• Ensure compliance with SOPs, safety, 5S and audits.
• Maintain inventory accuracy and resolve discrepancies.
• Address customer concerns and drive timely resolutions.
• Support automation projects and continuous improvement initiatives.
• Prepare operational reports and performance metrics.

Skills

Leadership

Problem solving

Education

Diploma or degree in Logistics/Supply Chain

Tools

Power BI

Tableau

Job description

We are seeking an experienced and hands-on Senior Value-Added Logistics Operator to lead daily warehouse operations and ensure that service levels, productivity, quality, safety, and operational excellence targets are consistently achieved.

Key Responsibilities:

• Plan, organize, and coordinate daily warehouse operations to meet customer requirements, service levels, and delivery timelines.
• Supervise and coordinate receiving, put-away, storage, picking, packing, value-added services, and dispatch activities.
• Lead and manage operational teams to achieve productivity, quality, safety, and performance targets.
• Plan manpower deployment, resource allocation, and overtime arrangements according to operational requirements.
• Monitor operational performance and productivity levels to ensure KPIs are achieved.
• Ensure compliance with operational SOPs, customer requirements, data processing standards, safety regulations, 5S practices, and audit requirements.
• Maintain inventory accuracy and investigate stock discrepancies and operational issues.
• Address customer concerns and complaints, working with relevant stakeholders to ensure timely resolution.
• Evaluate existing processes and recommend improvements to enhance efficiency, productivity, and service quality.
• Support automation solutions, operational projects, and continuous improvement initiatives.
• Prepare and analyze operational reports, KPI dashboards, and performance metrics to identify trends and improvement opportunities.
• Lead, coach, and motivate operational staff to foster a positive and high-performance work environment.

Requirements:

• Diploma or Degree in Logistics, Supply Chain Management, Business, Engineering, or a related discipline.
• Minimum 5 years of relevant experience in warehouse operations, logistics, or contract logistics, with proven experience leading and managing operational teams.
• Proficient in Microsoft Office applications, including Excel and PowerPoint. Knowledge of Access and VBA will be an advantage.
• Experience with operational dashboards and reporting tools such as Power BI or Tableau will be advantageous.
• Good understanding of process mapping, value stream mapping, and continuous improvement methodologies.
• Knowledge of warehouse automation technologies and operational improvement initiatives will be an advantage.