Senior UX Researcher, Banking Digital Products

adecco personnel pte ltd; Singapore; On-site; SGD 150,000 - 190,000; Full time

Job summary

adecco personnel pte ltd is seeking a seasoned UX Researcher in Singapore. The role focuses on leading qualitative and quantitative studies, uncovering actionable customer insights, and influencing stakeholders across product teams.

The candidate will drive research agendas and advocate for user-centered design within a financial services context. You will work in a dynamic environment, collaborating with cross-functional teams to shape product strategy, improve usability, and elevate the

Qualifications

• 8–12 years of UX research experience.
• Ability to lead both qualitative and quantitative studies.
• Strong facilitation and stakeholder management capabilities.
• Hands-on experience with end-to-end design processes.
• Data-informed decision making using multiple sources.

Responsibilities

• Lead qualitative and quantitative research projects across banking or financial services contexts.
• Identify research opportunities and communicate best practices to stakeholders.
• Generate sharp, actionable insights that reflect customers' perspectives.
• Build a community of practice around iterative research and design.
• Advocate for the value of UX research and its impact on product decisions.

Skills

UX research

Qualitative research

Quantitative research

Facilitation

Stakeholder management

Data analysis

End-to-end design

Community building

Tools

GenAI

Job description

adecco personnel pte ltd is seeking a seasoned UX Researcher in Singapore. The role focuses on leading qualitative and quantitative studies, uncovering actionable customer insights, and influencing stakeholders across product teams.

The candidate will drive research agendas and advocate for user-centered design within a financial services context. You will work in a dynamic environment, collaborating with cross-functional teams to shape product strategy, improve usability, and elevate the