Senior UX Researcher — Customer Insights Leader

PERSOL SINGAPORE PTE. LTD.

Singapore

On-site

SGD 120,000 - 210,000

Full time

14 days+

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Job summary

PERSOL Singapore Pte Ltd, on behalf of a leading bank, seeks an experienced UX Researcher to drive customer-centric decision-making through impactful research. You will lead research initiatives, uncover actionable insights, and champion the value of UX research across the organization.

Contract: 12 Months | Location: Central Singapore. You will collaborate with designers, product teams, and stakeholders to embed iterative research practices and elevate research maturity, including exploring

Qualifications

8-12 years of UX Research experience.
Strong expertise in qualitative and quantitative research methods.
Proven ability to lead complex research initiatives independently.
Experience working across the end-to-end design process.

Responsibilities

Lead qualitative and quantitative UX research projects from planning to delivery.
Identify research opportunities and advise when research vs best practices apply.
Generate actionable insights that influence product, design, and business decisions.
Collaborate with designers, product teams, and stakeholders to embed iterative research practices.
Advocate for UX research and elevate research maturity across the organization.
Explore innovative approaches, including AI-enabled research tools.