Senior Technical Support & Field Ops (Home Appliances)

Prism+; Singapore; On-site; SGD 33,480 - 55,800; Full time

Job summary

A leading electronics brand in Singapore is seeking a candidate for a technical support role. You will respond to technical inquiries, support inventory tracking, and assist in scheduling service appointments. Ideal candidates have strong organizational skills, are comfortable in fast-paced environments, and proficient in Microsoft Excel. Previous experience in operations or service coordination is advantageous. Join us to shape the future of consumer technology.

Qualifications

• Strong organizational and coordination skills with attention to detail.
• Able to manage multiple tasks and priorities in a fast-paced environment.
• Comfortable handling administrative, coordination, and operational support tasks.

Responsibilities

• Respond to technical inquiries and support tickets from the Customer Service team.
• Support and maintain inventory tracking for onsite technicians.
• Assist in scheduling onsite service appointments.

Skills

Strong organizational and coordination skills

Good communication skills

Proficient in Microsoft Excel

Ability to manage multiple tasks

Tools

Microsoft Excel

Google Sheets

Job description

A leading electronics brand in Singapore is seeking a candidate for a technical support role. You will respond to technical inquiries, support inventory tracking, and assist in scheduling service appointments. Ideal candidates have strong organizational skills, are comfortable in fast-paced environments, and proficient in Microsoft Excel. Previous experience in operations or service coordination is advantageous. Join us to shape the future of consumer technology.