Senior Technical Solutions & Services Leader

ADVANCED INFOCOMM PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Advanced InfoComm PTE. LTD. is seeking a Technical Services & Solutions Manager to lead technical teams, support sales with expert solutions, and drive customer engagement through innovative technology services.

You will oversee certification programs, develop roadmaps for staff skills, and coordinate training sessions to elevate team performance while representing the company at events and demonstrations.

Qualifications

• Diploma or Degree in Engineering, Electronics, IT, Networking, Security Systems, or related discipline.
• 2–5 years of relevant experience in security systems, networking, systems integration, or technical support environment.
• Experience in distributor, vendor, SI, or technical service environments is an advantage.

Responsibilities

• Lead and manage technical personnel by assigning resources, monitoring workloads, conducting performance reviews, and coaching to build a high-performing team.
• Support sales teams by engaging customers and identifying business opportunities through detailed technical discussions and requirement gathering.
• Prepare accurate technical proposals, compliance statements, solution architectures, network diagrams, and technical specifications to meet customer needs.
• Conduct product demonstrations, proof-of-concept sessions, and technical presentations to customers, consultants, partners, and system integrators to support sales efforts.
• Oversee professional services by reviewing implementation quality, service reports, and providing technical guidance to field engineers to ensure compliance with company and vendor standards.

Education

Engineering/IT degree

Job description

Advanced InfoComm PTE. LTD. is seeking a Technical Services & Solutions Manager to lead technical teams, support sales with expert solutions, and drive customer engagement through innovative technology services.

You will oversee certification programs, develop roadmaps for staff skills, and coordinate training sessions to elevate team performance while representing the company at events and demonstrations.