Senior Systems Engineer

Digital Investment Management Pte. Ltd.; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

Digital Investment Management Pte. Ltd. is seeking an experienced IT Systems Operations professional to maintain and monitor the Digital Realty infrastructure.

Reporting into the Senior Manager IT System Operations, the team ensures availability, compliance and security of systems, and defines processes and tooling for cost-efficient operations. Responsibilities include infrastructure stability, performance optimization, backups, lifecycle management, and cross-functional collaboration in a

Qualifications

• Bachelor education in IT or 5+ years of work experience.
• Must have Microsoft Certification.
• VMware VCP preferred.
• 3+ years of work experience in international environment.
• Fluent in English, both written and spoken.
• Willing to participate in after-hours on-call duty on a rotation schedule.
• Occasional travel to DLR locations.
• Detailed knowledge of Microsoft systems and system management (Windows, Azure, etc).
• Detailed knowledge of storage technologies (SAN).
• Detailed knowledge of VMware, Azure and AWS virtual workloads.
• Detailed knowledge of integration technologies.
• Detailed knowledge of cloud services (IaaS, PaaS & SaaS).
• Strong aptitude, critical thinking, attention to detail and communication.

Responsibilities

• Ensure operational stability of IT systems infrastructure.
• Ensure optimal performance and resource management across all systems.
• Maintain and deploy system and cloud architecture according to business requirements.
• Maintain and operate systems backup procedures and ensure recoverability and data integrity.
• Manage infrastructure life cycle, OS versioning and hardware replacements.
• Ensure IT policy compliance, including security patches and vulnerability management.
• Identify, install, maintain and deploy system management tooling.
• Provide system engineering support and incident resolution within SLAs.

Skills

IT Systems Management

Microsoft Certification

VMware VCP

English proficiency

On-call rotation

Multi-vendor environment

Cloud services (IaaS/PaaS/SaaS)

Security/compliance awareness

Backup and recoverability

Education

IT Related Bachelor's degree (or 5+ years of work experience)

Tools

VMware

Azure

AWS

Windows Server

SQL Server

SAN Storage

Job description

Company Overview

DIGITAL INVESTMENT MANAGEMENT PTE. LTD.

Job Summary

Reporting into the Senior ManagerIT System Operations, theIT System Operations team maintains and monitors the Digital Realty infrastructure to ensure the Digital Realty systems are available, performing, compliant and secure. The IT Systems Operations team also defines, implements and maintains the processes and tooling to do this in the most cost-efficient way.

What you'll do:

Infrastructure Management:

• Ensure operational stability of all IT systems infrastructure.
• Ensure optimal performance and resource management across all systems.
• Maintain and deploy system and cloud architecture according to requirements for business enablement.
• Maintain and operate systems backup procedures and ensure recoverability and data integrity.
• Maintain and operate infrastructure life cycle management, including operating system versioning and full hardware replacements.

Operational Compliance:

• Ensure compliance of all IT systems according to IT policy, including Windows Updates, anti-virus, threat and vulnerability scanning, and operating system component versioning (.NET, SQL, web-browsers, etc).
• Ensure installations, configurations, policies and procedures meet the IT-security targets, applicable compliance frameworks, and specific customer requirements.
• Proactively conduct self-assessments and vulnerability scans to gain additional confidence that these targets are met.
• Resolve vulnerability findings within company defined SLA's.

Identifies, installs, maintains and deploys system management tooling:

• Identifies tooling contributing to the cost-efficient installation, configuration, maintenance, and monitoring of the DLR systems and cloud services.
• Implements, configures, and deploys these tools globally.

Provides system engineering support:

• Acts as the to-go person for system management.
• Contributes to business projects, infrastructure projects, audits, etc. to provide system management expertise.
• Ensure incidents are solved within SLA's determined lead time.
• Provides out-of-date office hours system management support where needed.

What you'll need:

• IT Related Bachelor education (or 5+ years of work experience)
• Microsoft Certification
• VMWare Virtual Certified Professional (VCP) (preferred)
• 3 or more years of work experience in international environment
• Experience in working in a multi-vendor environment
• Fluent in English, both written and orally.
• Will be participating in after hours on call duty on a rotation schedule basis.
• Occasional travel to DLR locations
• Detailed knowledge of Microsoft systems and system management (Windows, Azure, etc)
• Detailed knowledge of storage technologies (SAN)
• Detailed knowledge of VMWare, Azure and AWS virtual workloads
• Detailed knowledge of integration technologies
• Detailed knowledge of cloud services (both IaaS, PaaS & SaaS)
• Strong aptitude and critical thinking
• Exceptional attention to detail
• Exceptional communicator
• Independent in own work; take responsibility in projects, but also not afraid to ask for help when needed
• Proactive attitude
• Strong discipline; organized and structured way of working
• Risk aware; knows how to assess risks and how to communicate these risks to stakeholders
• Quality focus