Senior Systems Engineer

Digital Realty, Inc.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Digital Realty, Inc. is seeking an IT Systems Operations professional to maintain and monitor the company’s infrastructure, ensuring availability, performance, and security.

You will manage Windows, Azure, AWS workloads, storage systems (SAN), and related cloud services, while implementing cost-efficient tools and processes. The role requires travel occasionally and collaboration across multiple vendors.

Qualifications

• IT related Bachelor education or 5+ years work experience.
• Microsoft Certification.
• VMware VCP (preferred).
• 3+ years experience in an international environment.
• Experience in multi-vendor environments.
• Fluent in English, written and spoken.
• Willing to participate in after hours on-call duty on rotation.
• Occasional travel to DLR locations.
• Deep knowledge of Windows, Azure, storage SAN, VMware, AWS and cloud services (IaaS, PaaS & SaaS).
• Strong discipline; organized and detail-oriented; good risk communication.

Responsibilities

• Ensure operational stability of IT systems infrastructure.
• Maintain performance and resource management across systems.
• Deploy and maintain system and cloud architecture per business requirements.
• Maintain and operate system backups; ensure recoverability and data integrity.
• Manage infrastructure lifecycle: OS versioning and hardware replacements.
• Identify, install, maintain and deploy system management tooling globally.
• Provide on-call system management and travel as needed.

Skills

Fluent in English

Strong communicator

Attention to detail

Independent worker

Microsoft Certification

Risk assessment

Education

IT Related Bachelor education

Tools

VMware

Azure

AWS

SAN storage

Windows OS

Job description

About the role:

Reporting into the Senior ManagerIT System Operations, theIT System Operations team maintains and monitors the Digital Realty infrastructure to ensure the Digital Realty systems are available, performing, compliant and secure. The IT Systems Operations team also defines, implements and maintains the processes and tooling to do this in the most cost-efficient way.

What you’ll do:

Infrastructure Management:

• Ensure operational stability of all IT systems infrastructure.
• Ensure optimal performance and resource management across all systems.
• Maintain and deploy system and cloud architecture according to requirements for business enablement.
• Maintain and operate systems backup procedures and ensure recoverability and data integrity.
• Maintain and operate infrastructure life cycle management, including operating system versioning and full hardware replacements.

Operational Compliance:

• Ensure installations, configurations, policies and procedures meet the IT-security targets, applicable compliance frameworks and specific customer requirements.
• Proactively conduct self-assessments and vulnerability scans to gain additional confidence that these targets are met.
• Resolve vulnerability findings within company defined SLA.

Identifies, installs, maintains and deploys system management tooling:

• Identifies tooling contributing to the cost-efficient installation, configuration, maintenance and monitoring of the DLR systems and cloud services.
• Implements, configures, and deploys these tools globally.
• Acts as the to-go person for system management.
• Contributes to business projects, infrastructure projects, audits, etc. to provide system management expertise.
• Ensure incidents are solved within SLA’s determined lead time.
• Provides out-of-date office hours system management support where needed.

What you’ll need:

• IT Related Bachelor education (or 5+ years of work experience)
• Microsoft Certification
• VMWareVirtual Certified Professional (VCP) (preferred)
• 3 or more years of work experience in international environment
• Experience in working in a multi-vendor environment
• Fluent in English, both written and orally.
• Will be participating in after hours on call duty on a rotation schedule basis.
• Occasional travel to DLR locations
• Detailed knowledge of Microsoft systems and system management (Windows, Azure, etc)
• Detailed knowledge of storage technologies (SAN)
• Detailed knowledge of VMWare, Azure and AWS virtual workloads
• Detailed knowledge of integration technologies
• Detailed knowledge of cloud services (both IaaS, PaaS & SaaS)
• Strong aptitude and critical thinking
• Exceptional attention to detail
• Exceptional communicator
• Independent in own work; take responsibility in projects, but also not afraid to ask for help when needed
• Strong discipline; organized and structured way of working
• Risk aware; knows how to assess risks and how to communicate these risks to stakeholders
• Quality focus

NOTES:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.