Senior / Staff Engineer, Customer Quality Engineering ( Semiconductor )

RecruitPedia Pte Ltd; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

RecruitPedia Pte Ltd in Singapore is hiring a Quality Assurance professional to act as the main contact for customer quality issues, investigate, resolve, and communicate findings. You will develop QA initiatives to sustain process stability and ensure regulatory compliance.

The role requires 3+ years in QA/Quality Engineering, a background in electrical/electronic quality, and strong collaboration with cross-functional teams to drive defect reduction and CAPA closures.

Formación

• Diploma or Degree in Electrical Engineering, Electronic Engineering, Quality Engineering, or related discipline.
• Minimum 3 years in Quality Assurance/Quality Engineering or related function.
• Experience managing customer quality issues, audits, and stakeholder communications is advantageous.
• Knowledge of 8D, FMEA, SPC, CAPA, APQP, PPAP, MSA and RCA.
• Familiarity with ISO 9001, IATF 16949, automotive quality standards is a plus.

Responsabilidades

• Conduct process and internal quality audits with corrective actions and closure of findings.
• Establish in-process quality controls to prevent defects and mitigate risks.
• Train QA engineers and operators on customer requirements and SOPs.
• Perform qualifications to ensure readiness prior to production release.
• Review quality exception events (SBL, SYL, OOC, OOS).
• Lead quality review meetings with Operations to assess performance and risks.
• Drive continuous improvement to reduce defects and enhance quality.
• Lead RCA, FMEA, 8D investigations and CAPA implementations.
• Monitor process performance via SPC and quality audits.

Conocimientos

Quality engineering

Stakeholder management

Analytical thinking

Educación

Diploma/degree in Electrical/Electronic or Quality Engineering

Herramientas

8D

FMEA

SPC

CAPA

APQP

PPAP

MSA

Descripción del empleo

About the role

Act as the key point of contact for customer quality issues, ensuring timely investigation, resolution, and communication. Develop and implement Quality Assurance initiatives to maintain process stability, manage risks, and ensure compliance with customer and regulatory requirements.

Location is in the North, with company bus transport islandwide.

Key responsibilities

• Conduct process and internal quality audits, driving effective corrective actions and closure of audit findings
• Establish and strengthen in-process quality control measures to enhance defect prevention and risk mitigation
• Train and guide QA engineers and operators on customer requirements, standard operating procedures, and quality best practices
• Perform process, product, equipment, and recipe qualifications to ensure readiness and compliance prior to production release
• Review and approve quality exception events, including SBL, SYL, OOC, and OOS cases
• Lead regular quality review meetings with Operations to evaluate performance, quality risks, and improvement initiatives
• Drive continuous improvement programs focused on defect reduction, product quality enhancement, and operational excellence
• Lead root cause analysis (RCA), Failure Mode and Effects Analysis (FMEA), and 8D investigations, ensuring effective implementation of corrective and preventive actions (CAPA)
• Monitor process performance through SPC, process verification, and quality audits to sustain robust manufacturing controls
• Develop, maintain, and ensure compliance of quality documentation, including Control Plans, APQP, PPAP, FMEA, and MSA

About you

• Diploma or Degree in Electrical Engineering, Electronic Engineering, Quality Engineering, or a related discipline
• Minimum 3 years of experience in Quality Assurance, Quality Engineering, Customer Quality, Manufacturing Quality, or a related function
• Experience managing customer quality issues, complaints, audits, and stakeholder communications is highly advantageous
• Knowledge of quality tools and methodologies such as 8D, FMEA, SPC, CAPA, APQP, PPAP, MSA, and Root Cause Analysis
• Familiarity with ISO 9001, IATF 16949, and automotive quality standards will be an added advantage
• Strong analytical, problem-solving, communication, and stakeholder management skills
• Ability to work effectively with cross-functional teams, customers, and manufacturing operations

We regret that onlyshortlisted candidate will be notified.