Senior SRE & Service Delivery Lead - Hybrid Cloud

FPT Asia Pacific; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

FPT Asia Pacific is seeking an experienced SRE & Service Delivery Lead to oversee Site Reliability Engineering and production support for business-critical applications in Singapore. You will drive incident response, reliability improvements, and runbooks while leading a team of SRE and Production Support Engineers.

You will collaborate with Engineering, Infrastructure, Operations, Delivery, and Incident Management teams to ensure availability, performance, and disaster readiness across

Qualifications

• Minimum 5 years in SRE, service delivery, or similar leadership role.
• Experience with cloud environments (AWS, Azure, OCI).
• Strong incident management, troubleshooting, and post-incident reviews.

Responsibilities

• Lead SRE and production support activities across business-critical applications.
• Manage and mentor a team of SREs and production support engineers.
• Lead major incident response and root cause analysis.
• Monitor availability, performance, and health against SLAs/SLOs.
• Drive reliability, automation, and operational improvements.

Skills

SRE leadership

Incident management

Production support

Cloud environments

Observability & monitoring

Automation & improvements

Stakeholder management

Java/modern front-end knowledge

Education

Bachelor's degree in CS/IT

Tools

Observability tools

Job description

FPT Asia Pacific is seeking an experienced SRE & Service Delivery Lead to oversee Site Reliability Engineering and production support for business-critical applications in Singapore. You will drive incident response, reliability improvements, and runbooks while leading a team of SRE and Production Support Engineers.

You will collaborate with Engineering, Infrastructure, Operations, Delivery, and Incident Management teams to ensure availability, performance, and disaster readiness across