Senior SRE & DevOps Engineer — Scalable, Resilient Systems

Rakuten Asia Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Rakuten Asia Pte. Ltd. is seeking a senior site reliability engineer in Singapore to design, build, and operate scalable web services for the Coupon and loyalty platforms.

You will develop infrastructure, automation, and CI/CD pipelines, while troubleshooting high-traffic systems and driving capacity planning, performance tuning, and reliability improvements in a globally distributed Agile environment. The role emphasizes proactive automation, incident response, blameless postmortems, and

Qualifications

• 5+ years deploying and managing large-scale internet-facing web services in high-traffic, real-time environments.
• Bachelor’s degree in Computer Science, Engineering or related field, or equivalent work experience.
• Experience with DevOps processes, culture, and tools (e.g., Chef and Terraform).
• Experience with CI/CD tools such as Jenkins, Rundeck for release and operation automation.
• Strong ownership, customer service, and clear communication.
• Experience with container technologies (Docker, Kubernetes).
• Experience with monitoring/observability tools (Prometheus, Grafana, ELK).
• Programming languages: Java, Kotlin.

Responsibilities

• Design and build infrastructure and automation to rapidly deliver web services.
• Troubleshoot system and network failures and application crashes in high-traffic platforms.
• Create CI/CD pipelines using Jenkins or similar for robust deployments.
• Engage in capacity planning, performance analysis, and system tuning to ensure reliability.
• Continuously optimize operations through automation and process improvements.
• Propose and drive adoption of new technologies within the team.

Skills

DevOps practices

System ownership

Agile teamwork

Real-time systems

Troubleshooting

Education

Bachelor’s degree in Computer Science/Engineering

Tools

Jenkins

Rundeck

Chef

Terraform

Docker

Kubernetes

Istio

Kafka

RabbitMQ

ELK

Prometheus

Grafana

Ansible

Job description

Rakuten Asia Pte. Ltd. is seeking a senior site reliability engineer in Singapore to design, build, and operate scalable web services for the Coupon and loyalty platforms.

You will develop infrastructure, automation, and CI/CD pipelines, while troubleshooting high-traffic systems and driving capacity planning, performance tuning, and reliability improvements in a globally distributed Agile environment. The role emphasizes proactive automation, incident response, blameless postmortems, and