Senior Specialist, Courier Pricing & Incentives

Delivery Hero; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Delivery Hero's foodpanda division is seeking a Senior Specialist, Performance (Courier Pricing) to design and optimize rider payment and incentive strategies across 16 markets. You will translate business goals into data-driven pricing models, ensuring financial discipline while improving rider earnings and fleet efficiency.

You will collaborate with operations, finance, and product teams to implement innovative pay components and monitor KPIs like delivery time and order acceptance, driving

Qualifications

• Experience: 3+ years in high-growth tech, logistics, strategy consulting, or investment banking; gig-economy or marketplace knowledge is a plus.
• Education: University degree in STEM, Economics, Business, or related quantitative field.
• Technical fluency: Proficiency in Excel, SQL, and Looker to build models and insights.
• Communication: Exceptional English written and spoken communication; comfortable engaging with senior stakeholders.

Responsibilities

• Define and optimize rider payment and incentive models across 16 markets, ensuring alignment with business goals and KPIs.
• Monitor financial impact and cost-per-order to balance profitability with rider supply and satisfaction.
• Analyze large datasets to identify trends and opportunities for performance improvements in rider payments and logistics.
• Lead rollout of advanced data science models and automated tools for rider payments and operational efficiency.
• Collaborate with central Product to translate requirements into product requests and drive adoption across regions.

Skills

Communication

Education

University degree in STEM, Economics, Business, or related quantitative field

Tools

Excel

SQL

Looker

Job description

Delivery Hero's foodpanda division is seeking a Senior Specialist, Performance (Courier Pricing) to design and optimize rider payment and incentive strategies across 16 markets. You will translate business goals into data-driven pricing models, ensuring financial discipline while improving rider earnings and fleet efficiency.

You will collaborate with operations, finance, and product teams to implement innovative pay components and monitor KPIs like delivery time and order acceptance, driving