Senior Site Reliability Engineer: Cloud, CI/CD & Resilience

Testing Site - JPMC; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase is seeking an experienced Site Reliability Engineer III to help scale and harden mission-critical systems through code and cloud infrastructure. You will configure, monitor, and optimize applications and their runtime environments, contributing to end-to-end reliability and performance at scale.

In this role, you’ll collaborate with software and infrastructure teams to implement CI/CD pipelines, design resilient architectures, and lead incident response with blameless postmortems.

Qualifications

• Bachelor’s degree in Computer Science, Cybersecurity, Data Science, or related disciplines.
• 3+ years of experience working on support of products / infrastructure.
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform.
• Proficient in at least one programming language such as Python or Java/Spring Boot.
• Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Platform Infra, Cloud, Artificial Intelligence, etc.).
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk etc.
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform.
• Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker.
• Experience on SLO/SLI definition, chaos engineering (Gremlin, Chaos Monkey), disaster recovery planning.
• Familiarity with troubleshooting common networking technologies and issues.
• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision.

Responsibilities

• Guide and assist others in the areas of building appropriate level designs and gaining consensus from peers where appropriate.
• Collaborate with software and infrastructure engineers to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines.
• Collaborate with software and infrastructure engineering teams to design, develop, test, and implement solutions that improve the availability, reliability, and scalability of applications.
• Implement infrastructure, configuration, and network as code for the applications and platforms in your remit.
• Collaborate with technical experts, key stakeholders, and team members to resolve complex problems.
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers.
• Support the adoption of site reliability engineering best practices within your team.
• Lead major incident response, root cause analysis, blameless postmortems.

Skills

SRE principles

Programming (Python/Java)

Observability

CI/CD

Container orchestration

SLO/SLI & chaos engineering

Networking troubleshooting

communication skills

Education

Bachelor’s Degree in Computer Science/Cybersecurity/Data Science

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Jenkins

GitLab

Terraform

Kubernetes

Docker

AWS/Azure/GCP

Jira

Confluence

ServiceNow

Netcool

Job description

JPMorgan Chase is seeking an experienced Site Reliability Engineer III to help scale and harden mission-critical systems through code and cloud infrastructure. You will configure, monitor, and optimize applications and their runtime environments, contributing to end-to-end reliability and performance at scale.

In this role, you’ll collaborate with software and infrastructure teams to implement CI/CD pipelines, design resilient architectures, and lead incident response with blameless postmortems.