Senior Salesforce App Dev Consultant

Singapore Institute of Technology; Singapore; On-site; SGD 180,000 - 230,000; Full time

Job summary

Singapore Institute of Technology in Singapore is seeking an experienced Senior IT Consultant (Application Development - Salesforce) to optimise SIT's Salesforce Education Cloud platform SIT-Connects and integrate with PET and CET learner operations. The role focuses on enhancing digital capabilities and delivering scalable Salesforce solutions for a seamless learner experience.

You will analyse business needs, design Salesforce-based solutions, collaborate with vendor teams, guide testing, and

Qualifications

• Degree in Computer Science, Computer Engineering, Electronics Engineering, Information Technology or a related discipline.
• At least 8 to 10 years of working experience in business analysis, systems analysis and project management.
• Strong techno-functional expertise, with the ability to understand business processes, technical solution designs and able to provide feasible solutions.
• Strong experience in vendor management.
• Knowledge and/or experience in Salesforce Education Cloud would be an added advantage.

Responsibilities

• Maintain and support existing SITConnects modules.
• Analyse business requirements, document the user stories and design Salesforce solutions to meet business needs.
• Collaborate with vendor teams to ensure successful implementation of Salesforce enhancement requests.
• Provide expert guidance and support to the teams.
• Conduct rigorous testing and troubleshooting to optimize the performance of Salesforce solutions. Ensure adherence to IT governance policies, security standards, and data protection regulations
• Utilize use stories tools, business process design, and requirements analysis skills to enhance SITConnects built on Salesforce solutions
• Understand and able to implement OmniScript, Apex and Salesforce flow
• Support budget and licensing forecast
• Mange and support other non-Salesforce systems (mainly in C#.NET) in meeting the service level agreements.

Skills

Vendor management

Stakeholder management

Analytical mindset

Problem solving

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce Education Cloud

Apex

OmniScript

Salesforce Flow

C#.NET

Job description

Singapore Institute of Technology in Singapore is seeking an experienced Senior IT Consultant (Application Development - Salesforce) to optimise SIT's Salesforce Education Cloud platform SIT-Connects and integrate with PET and CET learner operations. The role focuses on enhancing digital capabilities and delivering scalable Salesforce solutions for a seamless learner experience.

You will analyse business needs, design Salesforce-based solutions, collaborate with vendor teams, guide testing, and