Senior Sales Operations Leader – Data-Driven Growth

china telecom (asia pacific) pte. ltd.; Shenton Way; On-site; SGD 70,000 - 120,000; Full time

Job summary

China Telecom (Asia Pacific) Pte. Ltd. in Singapore seeks an experienced Sales Operations Manager to orchestrate cross-functional support for the sales unit, including performance management, analytics, commissions, and sales enablement.

You will align strategy with business needs and drive data-driven improvements. The role requires strong data analysis, proficiency with Excel and PowerPoint, and bilingual Chinese-English communication.

Qualifications

• Bachelor's degree or above; majors in Marketing, Business Administration, Data Analytics, CS preferred.
• At least 6 years in sales management/operations with 1+ year team leadership.

Responsibilities

• Oversee Sales Support Management across performance, analytics, commission, sales effectiveness, product development, and market intelligence.
• Assist in performance appraisal design and data consolidation for the sales team.
• Analyze sales performance, costs, profit, and market share; prepare monthly/quarterly/annual reports.
• Verify commission data and coordinate with Finance & Marketing on payments.
• Monitor and improve sales effectiveness; drive training and process improvements.
• Lead market research and competitive analysis to support strategic decisions.
• Oversee system and process training; ensure data quality in sales platforms (i.e., iSales, BSS).

Skills

Sales data analysis

Cross-functional collaboration

Performance management

Team leadership

Education

Bachelor's degree or above

Preferred majors: Marketing, Business Administration, Data Analytics, CS

Tools

Excel

PowerPoint

Job description

China Telecom (Asia Pacific) Pte. Ltd. in Singapore seeks an experienced Sales Operations Manager to orchestrate cross-functional support for the sales unit, including performance management, analytics, commissions, and sales enablement.

You will align strategy with business needs and drive data-driven improvements. The role requires strong data analysis, proficiency with Excel and PowerPoint, and bilingual Chinese-English communication.