Senior Sales Operation Specialist

F5 Networks Singapore Pte Ltd; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

F5 Networks Singapore Pte Ltd is seeking a Sales Support professional to assist the sales team with complex administrative tasks, including data entry, order processing, and handling inquiries. The role leverages CRM systems and sales tools to service contract renewals and maintain accurate activity records.

The candidate will work independently, validate data, and coordinate customer engagements with internal teams, potentially mentoring junior staff and participating in training to enhance

Qualifications

• Bachelor degree required with at least 4 years of working experience.
• Able to work independently with minimum supervision.
• Experienced with validating and troubleshooting data that supports the sales operations team.
• Proficient with Windows OS and CRM systems.

Responsibilities

• Independently supports the sales team with complex administrative tasks such as data entry, order processing, answering to sales inquiries & resolve order issues
• Utilizes experience and knowledge of the sales processes, CRM systems, and other sales tools used within F5 to service contract renewals and management, report documentation, and review data
• Follows standard practices and internal guidelines in maintaining accurate records of sales activities, customer interactions, deal statuses, and renewal quote creations
• May mentor and review the work of junior sales support team members
• Participates in training of new sales support team members of F5 programs and related technologies to enhance their skills and knowledge in sales operations
• Coordinates scheduling of customer engagements with customers and internal teams

Education

Bachelor Degree

Tools

F5 CRM System

Sales tools

Windows OS

Job description

Responsibilities:

• Independently supports the sales team with complex administrative tasks such as data entry, order processing, answering to sales inquiries & resolve order issues
• Utilizes previous experience and knowledge of the sales processes, CRM
  systems, and other sales tools used within F5 to service contract renewals and
  management, report documentation, and review data
• Follows standard practices and internal guidelines in maintaining accurate
  records of sales activities, customer interactions, deal statuses, and renewal
  quote creations
• May mentor and review the work of junior sales support team members
• Participates in training of new sales support team members of F5 programs and related technologies to enhance their skills and knowledge in sales operations
• Coordinates scheduling of customer engagements with customers and internal teams

Requirements:

• Minimum Bachelor Degree with at least 4 years of working experience
• Able to work independently with minimum supervision
• Experienced with validating and troubleshooting data that supports the sales
• operations team
• Ability to operate within the F5 CRM System and other sales tools
• Proficient with Windows OS

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.