Senior Sales Manager

Dorsett Changi City Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Dorsett Changi City Singapore is seeking a Senior Sales Manager to drive room nights and revenue from the assigned corporate portfolio, focusing on the shipping sector. You will manage key accounts, hunt for new business, and build partnerships with travel managers and ship operators.

Join a hotel that values strategic selling, proactive client visits, and collaboration with Revenue Management and Front Office to deliver tailored corporate rates and seamless guest experiences.

Qualifications

• 3–5 years of corporate sales experience in hotel/hospitality.
• Experience with shipping sector corporate bookings is preferred.
• Proven revenue targets achievement.

Responsibilities

• Identify and acquire new corporate accounts in shipping and allied sectors.
• Nurture relationships with key accounts to maximize room nights and event bookings.
• Visit clients, entertain, and conduct site inspections to build trust.
• Develop strategic sales plans aligned with shipping booking patterns.
• Collaborate with Revenue Management to optimize pricing and rates.
• Lead RFPs, contract negotiations, and rate agreements.
• Prepare monthly forecasts and performance reports.
• Maintain account records and pipeline in Opera.

Skills

Corporate sales

Hospitality industry knowledge

Negotiation

Maritime industry awareness

Tools

Opera

Job description

About the role

As the Senior Sales Manager, you will be responsible for driving room nights and revenue growth from the assigned portfolio. You will manage key existing corporate accounts, actively hunt for new business opportunities, and forge strong partnerships with travel managers, shipping agencies and procurements.

Key responsibilities

• Proactively identify, target, and acquire new corporate accounts within the shipping & assigned corporate portfolio

• Nurture and expand relationships with existing key accounts to maximize share of wallet across room nights, long-stay bookings, and event spaces

• Conduct regular client visits, entertainment, and hotel site inspections to build trust and brand preference

• Implement strategic sales plans tailored to the unique booking patterns, last-minute demands, and budget requirements of the shipping sector

• Monitor market trends, competitor strategies, and maritime industry developments to capture market share

• Work closely with the Revenue Management team to optimize pricing structures, contracted corporate rates, and yield strategies

• Manage RFP (Request for Proposal) processes, contract negotiations, and rate agreements

• Prepare monthly sales forecasts, account reviews, and performance tracking reports

• Utilize OPERA to maintain accurate account records and pipeline activities

• Work seamlessly with Front Office and Reservations teams to ensure smooth handling of crew movements, long-term stays, and special VIP requests

About you

• Minimum 3 to 5 years of corporate sales experience in the hotel/hospitality industry, with a strong focus on the shipping industry and corporate portfolio

• Proven track record of meeting or exceeding revenue targets and managing high-value corporate accounts

• In-depth understanding of maritime industry travel needs, crewing logistics, and corporate travel purchasing behavior

• Established network of contacts among corporate travel decision-makers, marine travel agencies, and ship management firms

• Strong negotiation, presentation, and interpersonal communication skills

• Strategic thinker with solid business acumen and analytical skills for revenue optimization

• Proficient in Microsoft Office (Word, Excel, PowerPoint) and hotel management/CRM software (e.g., Opera)