Sales Manager / Senior Sales Manager

lvnd hotels pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

lvnd hotels pte. ltd. is seeking an enthusiastic Hotel Sales professional to drive room revenue and develop business within the Leisure and Travel Trade segments.

You will build strong relationships with travel agencies, tour operators and trade partners to achieve hotel targets. You will conduct sales calls, visits and presentations, negotiate agreements, and collaborate with Revenue, Reservations and Front Office to maximise opportunities and ensure guest satisfaction.

Qualifications

• Relevant experience in hotel sales, hospitality or travel trade.
• Candidates with different levels of experience may be considered based on suitability for the position.
• Strong network and knowledge of the leisure and travel trade market will be an advantage.
• Excellent communication, interpersonal and negotiation skills.
• Strong sales and business development mindset with a proven ability to build client relationships.
• Self-motivated, proactive and target-driven.
• Good organisational and time-management skills.
• Able to work independently as well as collaboratively with different departments.
• Proficiency in Microsoft Office and relevant sales systems.
• A positive attitude and genuine passion for the hospitality industry.

Responsibilities

• Develop and maintain strong business relationships with leisure clients, travel agencies, tour operators and travel trade partners.
• Develop and implement sales strategies to achieve individual and hotel revenue targets.
• Conduct sales calls, client visits, presentations and site inspections.
• Manage and grow the hotel's leisure and travel trade accounts.
• Establish partnerships with local and international travel agencies, tour operators and relevant industry partners.
• Negotiate rates, contracts and business agreements in line with the hotel's commercial strategy.
• Monitor market trends, competitor activities and business opportunities.
• Participate in trade shows, sales missions, networking events and promotional activities.
• Work closely with Revenue, Reservations, Front Office and other departments to maximise business opportunities and ensure guest experiences.
• Prepare regular sales activity reports, forecasts and updates for management.
• Handle client enquiries and follow up on leads in a timely and professional manner.
• Support the Sales & Marketing team in achieving overall hotel business objectives.

Skills

Leisure & Travel Trade

Sales & BD

Client Relationship Management

Negotiation

Communication

Independent & Collaborative

Tools

Microsoft Office

Sales systems

Job description

We welcome applications from candidates with relevant sales experience who demonstrate the right attitude, strong communication skills and a passion for hospitality. Responsible for driving room revenue and business opportunities, with a strong focus on the Leisure and Travel Trade segments. This role is ideal for a motivated hospitality sales professional who enjoys building relationships, developing new business, and achieving hotel targets.

Key Responsibilities

• Develop and maintain strong business relationships with leisure clients, travel agencies, tour operators and travel trade partners.
• Develop and implement sales strategies to achieve individual and hotel revenue targets.
• Conduct sales calls, client visits, presentations and site inspections.
• Manage and grow the hotel's leisure and travel trade accounts.
• Establish partnerships with local and international travel agencies, tour operators and relevant industry partners.
• Negotiate rates, contracts and business agreements in line with the hotel's commercial strategy.
• Monitor market trends, competitor activities and business opportunities.
• Participate in trade shows, sales missions, networking events and promotional activities.
• Work closely with Revenue, Reservations, Front Office and other departments to maximise business opportunities and ensure excellent guest experiences.
• Prepare regular sales activity reports, forecasts and updates for management.
• Handle client enquiries and follow up on leads in a timely and professional manner.
• Support the Sales & Marketing team in achieving overall hotel business objectives.

Requirements

• Relevant experience in hotel sales, hospitality, travel trade or a related field is preferred.
• Candidates with different levels of relevant experience may be considered based on suitability for the position.
• Strong network and knowledge of the leisure and travel trade market will be an advantage.
• Excellent communication, interpersonal and negotiation skills.
• Strong sales and business development mindset with a proven ability to build client relationships.
• Self-motivated, proactive and target-driven.
• Good organisational and time-management skills.
• Able to work independently as well as collaboratively with different departments.
• Proficiency in Microsoft Office and relevant sales systems.
• A positive attitude and genuine passion for the hospitality industry.