Sales Manager (Hotel Rooms)

Park Avenue Hospitality Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Park Avenue Hospitality Group in Singapore is seeking a Senior Sales Manager to grow the corporate client base and boost hotel revenues through proactive solicitation and relationship building.

The role requires 2–5+ years in hotel sales or revenue management, with strong negotiation, communication, and CRM skills, and familiarity with OPERA. You will develop new markets, coordinate with internal teams, and prepare sales reports.

Qualifications

• 2–5+ years in hotel sales or revenue management, preferably in 4-star hotels.
• Proficient in prospecting, negotiation and managing customer relationships.
• Familiarity with hotel operations and competitive landscape.
• Excellent written and spoken communication skills.
• Strong follow-up actions and service quality delivery.
• IT savvy with familiarity of OPERA system.

Responsibilities

• Increase corporate client base and boost hotel revenues through solicitations and trust-building.
• Identify new markets and opportunities and gather market information.
• Review sales performance, negotiate terms and close sales.
• Use emails, phone, and social media to develop client relationships.
• Develop guest relationships and ensure service meets company standards.
• Prepare weekly sales reports and assist in annual sales budget.
• Coordinate with internal teams to meet client requirements.
• Follow-up on proposals, contracts, reservations, payments.

Skills

Hotel sales

Prospecting

Negotiation

Customer relationship management

Interpersonal communication

Customer service

Hospitality trends awareness

Tools

OPERA system

Job description

Key Responsibilities

• Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
• Identify new markets segments and business opportunities, and pro-actively gather market and customer information
• Review own sales performance and negotiate terms and agreements, and work towards closing sales.
• Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
• Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
• Prepare weekly sales report and assist in annual sales budget for management approval.
• Co-ordinate with internal customers in meeting external customers' requirements.
• Follow-up with clients' on proposal, contracts, reservation, payment, etc.

Skills Requirements

• Min 2-5 years and above in hotel sales or revenue management (preferably in 4-star hotels).
• Proficient in prospecting, negotiation and managing customers relationship
• Familiarity with hotel operations, hospitality trends, and competitive landscape.
• Excellent interpersonal and communication skills, both written and spoken
• Able to provide excellent service with prompt follow up actions
• IT savvy preferably with OPERA system knowledge

Note:

• Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
• Only shortlisted candidates will be notified.