Senior Retail Operations & Facilities Leader

Suntec Real Estate Services Management; Singapore; On-site; SGD 45,000 - 89,000; Full time

Job summary

Suntec Real Estate Services Management in Singapore is seeking an Executive, Retail Operations to lead daily mall operations, coordinate maintenance and tenancy management, and ensure safety and compliance across the MCST framework.

You will apply technical building knowledge, manage budgets, oversee term contracts, and liaise with diverse stakeholders to protect asset value while delivering excellent service to tenants.

Qualifications

• Diploma or Degree in Building, Facilities, Estate Management, M&E or equivalent.
• Minimum 1 year of experience in Retail Management.
• Good interpersonal and communication skills to achieve excellent relationships with team members, tenants and service providers.
• Willing to work beyond standard operating hours when required.

Responsibilities

• Maintenance and Operations: daily operations and maintenance strategy for the mall and facilities.
• Safety and Compliance: ensure health and safety standards and MCST by-laws are followed.
• Budget Management: manage utilities, budget, and ESG targets.
• MCST Management: liaise with stakeholders and manage by-laws and meetings.
• Term Contract management: oversee vendor contracts and renewals.

Skills

Interpersonal skills

Communication

Written communication

Initiative

MS Office

Education

Diploma or Degree in Building, Facilities, Estate Management, M&E or equivalent

Tools

Microsoft Office

PowerPoint

Excel

Job description

Suntec Real Estate Services Management in Singapore is seeking an Executive, Retail Operations to lead daily mall operations, coordinate maintenance and tenancy management, and ensure safety and compliance across the MCST framework.

You will apply technical building knowledge, manage budgets, oversee term contracts, and liaise with diverse stakeholders to protect asset value while delivering excellent service to tenants.