Mall Operations Lead: Facilities & Tenant Relations

Recruit Express Pte Ltd; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

Recruit Express Pte Ltd is seeking an area leader for Retail Operations to oversee mall maintenance, safety, and tenancy matters. You will coach executives on technical building skills and manage disputes with multiple stakeholders, including MCST.

Strong by-law knowledge and BMSMA familiarity are required. The role demands a Diploma/Degree in Building, Facilities, Estate Management, or M&E with at least 3 years in Retail Management, excellent interpersonal skills, and willingness to work beyond

Qualifications

• Strong interpersonal and communication abilities to manage relationships with team members, tenants and service providers.
• Experience leading a section of a retail operations department and coordinating with MCST stakeholders.
• Familiarity with MCST by-laws and Building Maintenance and Strata Management Act (BMSMA).

Responsibilities

• Maintenance and Operations: execute daily mall operations and upkeep.
• Safety and Compliance: ensure health and safety standards and conduct inspections.
• Budget Management: manage facilities budget and capex & cyclical works.
• Energy Management: align with ESG targets set by the corporation.
• Tenant Relations: guide team on tenancy matters and fit-out.
• MCST Management: enforce by-laws and coordinate EOGMs/AGMs.

Skills

Interpersonal skills

Leadership

Stakeholder management

Communication skills

Team management

Education

Diploma or Degree in Building, Facilities, Estate Management, M&E

Tools

Microsoft Office

PowerPoint

Excel

Job description

Recruit Express Pte Ltd is seeking an area leader for Retail Operations to oversee mall maintenance, safety, and tenancy matters. You will coach executives on technical building skills and manage disputes with multiple stakeholders, including MCST.

Strong by-law knowledge and BMSMA familiarity are required. The role demands a Diploma/Degree in Building, Facilities, Estate Management, or M&E with at least 3 years in Retail Management, excellent interpersonal skills, and willingness to work beyond