Senior Relationship Officer — Banking Ops & KYC Specialist

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 39,000 - 67,000; Full time

Benefits offered by this job

Be a Part of the UOB Family

Job summary

1011 United Overseas Bank Ltd is seeking an Administration Specialist to support Sales Team with account opening processing and KYC/AML screening, ensuring accuracy and timely reporting. You will handle daily operations, governance checks, and customer servicing tasks in a fast-paced banking environment.

The role requires a diploma or degree in business or finance, 3–5 years in banking operations, attention to detail, and strong communication.

Qualifications

• Diploma or Degree in Business, Banking, Finance or related discipline.
• 3–5 years of experience in banking operations, customer servicing, account opening, or KYC/AML operations.
• Strong attention to detail and stakeholder management.

Responsibilities

• Provide administrative support and data entry in processing of account opening for Sales Team.
• Provide support for CASA KYC Name Screening and World Check including Governance & Control AML and KRCSA check.
• Provide sales reporting and tracking support in timely manner.
• Check and update Account and Card status for Sales team submission.
• Perform other duties as assigned by supervisor.
• Wealth Banking Daily Processing of Account Opening, Servicing Transactions, Pre and Post Sales Transactions, Voice Confirmation, EWF Maker Role.
• Provide administrative support in KYC Name Screening and World Check including Governance & Control for Sales Team.
• Expanded JD such as Sales Office Housekeeping - Ordering stationaries, Iron Mountain Archival Maintenance.

Skills

Attention to detail

Communication skills

Stakeholder management

Organizational skills

Multitasking

Customer-focused

Team player

Ownership

Integrity

Education

Diploma/Degree in Business, Banking, Finance

Tools

Microsoft Office

Job description

1011 United Overseas Bank Ltd is seeking an Administration Specialist to support Sales Team with account opening processing and KYC/AML screening, ensuring accuracy and timely reporting. You will handle daily operations, governance checks, and customer servicing tasks in a fast-paced banking environment.

The role requires a diploma or degree in business or finance, 3–5 years in banking operations, attention to detail, and strong communication.