Senior Relationship Manager, International Clients

Standard Chartered; Singapore; On-site; SGD 120,000 - 210,000; Full time

Job summary

Standard Chartered is seeking a Senior Relationship Manager for International Clients. The role focuses on maximizing new business opportunities and deepening relationships within the Priority Clients segment, including UAE markets.

The ideal candidate will have 3+ years in client acquisition and relationship management, with strong communication skills and a track record of active networking and account management for high-net-worth individuals.

Qualifications

• Excellent communication, interpersonal and relationship-building abilities.
• 3+ years in client acquisition and relationship management in banking.
• Experience in UAE markets and international client segments is a plus.
• Strong networking capabilities with high-net-worth client base.
• Able to manage end-to-end client engagement across multiple geographies.

Responsibilities

• Conduct professional financial analyses and profiling sessions with clients.
• Provide market information updates and trend analysis on financial products.
• Create monthly plans to achieve sales targets for new business and acquisitions.
• Participate in marketing and promotional activities for client growth.
• Source and visit prospects to expand client base.
• Deliver quality after-sales service and retain clients.
• Manage anti-attrition and client retention.
• Organize and conduct sales presentations to groups and organizations.
• Solicit referrals from other banks' RM teams.

Skills

Communication skills

Relationship building

International exposure

Client networking

Account management (HNW)

Prospecting & acquisition

Team player

Self-starter

Job description

Senior Relationship Manager, International Clients

Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• 3+ years of experience in client acquisition, relationship management and retail banking.
• Excellent communication, interpersonal and relationship building skills.
• Self-starters and team players who enjoy working in an international environment.
• Experience inclient networking.
• Account Management (of HNW Individuals) Experience
• Experience in managing UAEmarkets
• Excellent Communication Skills to manage UAE clients
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.).

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Provider

Description

Enabled

SAP as service provider

• \"route\" is used for session stickiness
• \"careerSiteCompanyId\" is used to send the request to the correct data centre
• \"JSESSIONID\" is placed on the visitor's device during the session so the server can identify the visitor

Provider

Description

Enabled

YouTube

Provider

Description

Enabled

LinkedIn