Senior Reconciliation & AI Transformation Lead

OCBC Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Community initiatives

Learning & development

Wellbeing & growth

Job summary

OCBC Group invites applications for a Senior Reconciliation Specialist to lead end-to-end reconciliation, automation and transformation initiatives within our in-office Tampines hub. You will work with business users to capture requirements, design URS/BRD/FSD, and implement robust, scalable processes across our reconciliation platforms.

You will apply PowerBI, Python and SQL to build dashboards, automate workflows, and collaborate with Technology, Risk, Compliance and external vendors.

Qualifications

• 6+ years of relevant experience in reconciliation, business analysis, system configuration, testing, automation, transformation or AI-enabled operational change within financial services.
• Proven experience delivering reconciliation or operational transformation projects across business, technology and vendor teams, preferably involving SmartStream TLM or equivalent reconciliation platforms.
• Strong experience in requirements gathering and preparation of URS, BRD, FSD, user stories, workflow diagrams, test cases and implementation documentation.
• Ability to challenge the status quo, redesign processes, lead change and implement streamlined workflows with measurable efficiency, control and governance improvements.
• Good understanding of reconciliation processes including GL, Nostro, Cash, Securities.
• Hands-on experience in administration, configuration or enhancement of reconciliation platforms such as SmartStream TLM, Intellimatch, DUCO or similar solutions, including matching rules, pass logic and exception workflows.
• Working knowledge of PowerBI, Python, SQL, PowerAutomate and/or RPA technologies, with the ability to apply data analytics and automation to operational problem solving.
• Experience working with vendors, Technology, Operations, Risk, Compliance, Audit and senior stakeholders.
• Exposure to AI-enabled solutions, model governance, model inventory, model monitoring, continuous model training or AI testing will be an advantage.
• Strong communication, analytical, problem-solving and stakeholder management skills, with the ability to influence cross-functional teams and explain operational requirements clearly to technical and non-technical audiences.

Responsibilities

• Lead and support end-to-end reconciliation, automation and transformation initiatives from requirement gathering through implementation, rollout and post-production stabilisation.
• Engage business users to understand complete requirements and prepare User Requirement Specifications (URS), Business Requirement Documents (BRD), Functional Specifications (FSD), process flows, test plans and implementation documents.
• Configure, maintain and enhance reconciliation workflows, matching rules, pass criteria, exception handling logic, user access controls and operational controls within SmartStream TLM and other reconciliation platforms.
• Review and challenge existing workflows, identify manual touchpoints, control gaps and inefficiencies, and design future-state processes that are scalable, well-controlled and operationally sustainable.
• Embed efficient and scalable controls that support innovation, disciplined risk management, audit traceability and sustainable operational change.
• Manage complex reconciliation initiatives across SmartStream TLM, Intellimatch, DUCO or equivalent platforms, including configuration changes, regression testing, defect management and implementation governance.
• Develop automation, dashboards and analytics using PowerBI, Python, SQL, PowerAutomate and RPA tools such as UiPath, Automation Anywhere or BlueBrim.
• Build operational dashboards and reports covering reconciliation breaks, exceptions, ageing, trends, productivity and risk indicators.
• Liaise with Technology teams and external vendors for solution design, system enhancements, testing, issue resolution, upgrades and implementation delivery.
• Plan and coordinate SIT, UAT, regression testing, parallel runs, production deployment, post-live validation and user readiness activities to ensure controlled implementation and minimal operational disruption.
• Support the implementation, maintenance and continuous enhancement of AI model capabilities within TLM, including model inventory, training data review, continuous model retraining, monitoring, documentation, traceability and auditability across the model lifecycle.
• Perform and coordinate AI model testing, validation support, monitoring, periodic review, performance assessment, issue tracking and remediation follow-up in line with applicable governance requirements.
• Collaborate with AI model development teams, vendors, Risk, Compliance, Model Validation, Audit, Technology and Operations teams to strengthen governance controls, resolve issues and support audit or regulatory enquiries.
• Act as a change advocate within the department by promoting adoption of AI, automation, analytics and future-ready reconciliation practices while supporting knowledge transfer and capability building across the team.

Skills

Reconciliation

Requirement gathering

PowerBI

Python

SQL

RPA (UiPath/Automation Anywhere)

Stakeholder management

AI model governance

Vendor management

Education

Degree in Banking/Finance/IT

Tools

SmartStream TLM

Intellimatch

DUCO

Job description

OCBC Group invites applications for a Senior Reconciliation Specialist to lead end-to-end reconciliation, automation and transformation initiatives within our in-office Tampines hub. You will work with business users to capture requirements, design URS/BRD/FSD, and implement robust, scalable processes across our reconciliation platforms.

You will apply PowerBI, Python and SQL to build dashboards, automate workflows, and collaborate with Technology, Risk, Compliance and external vendors.